At Suburban Propane, our employees' commitment to serve our community has made us a leader in the energy business. Now we need your energy to help us continue to deliver the high level of satisfaction and service that our customers expect and deserve!
Suburban Propane (NYSE-SPH) is a nationwide marketer and distributor of a diverse array of energy-related products and services designed to meet the energy needs of our customers. Suburban operates in 10 geographic regions throughout the country, serving over 1.1 million customers.
Suburban's Altoona, PA location is a thriving and fast-paced market, driven by dynamic leadership and fluid teamwork. Our Customer Service Center (CSC) Managers are enthusiastic, customer-focused, and business-oriented. Reporting directly to the Regional General Manager, the CSC Manager's primary responsibility is to plan and supervise the day-to-day operations of the location. This includes, but is not limited to, managing the product distribution, storage, and sales and service activities while enhancing profitable customer relationships.
PRIMARY ACCOUNTABILITIES: - Managing the CSC Staff: interviewing, hiring, directing activities, coaching, training, appraising performance, and disciplining
- Managing all aspects of the location's profit and expense activity: sales, inventory, fleet, staffing, maintaining customer base, and generating new business
- Providing oversight for all customer contact: implementing standard customer service procedures
EDUCATIONAL/FUNCTIONAL REQUIREMENTS: - BS in Business Management with a minimum of 3 years business and/or operational experience
- Delivery and/or distribution, sales, and general management experience desired
- Exceptional written and interpersonal communication skills
- Ability to provide strong leadership through coaching and mentoring with a focus on customer service
- Ability to motivate employees in a challenging and dynamic business environment
Suburban places great importance in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package. For more information, please visit Suburban Propane's Careers site**
SUBURBAN PROPANE
DOT physicals, background checks and drug screens are performed as part of our pre-employment process.
Suburban Propane is proud to be an Equal Opportunity Employer in accordance with all applicable laws.
Minorities and women are encouraged to apply.
EOE/M/F/D/V
Division/Department : Suburban Propane
% of Travel Required : None
Skills : Administrative Support -> Department Level
