arvato digital services llc provides employees with a variety of tools and learning experiences to help them achieve their career goals
Our customers are priority #1...that's why our employees are priority #1
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Job Title: CSR - Temporary
Job Location: Valencia, CA 91355
Job Category: Customer Support/Client Care
Education Level: Unspecified
We are looking for the best:
About our company
arvato digital services llc offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.
arvato digital services llc's stability, expertise and capacity to handle enormous volume set us apart. Our solutions reach deeply into the customer realms of our clients, both end-user and reseller, adding value and positively impacting their market positions.
arvato digital services llc is a division of Bertelsmann AG, one of the foremost media companies in the world.
Your tasks
Knowledge, Skills & Abilities:
� Requires the use of office equipment such as multi-line telephone systems, fax machine, copy machine
� Requires the ability to distinguish letters, numbers and symbols. Requires hand/eye coordination
� Requires the ability to work long hours and endure stressful conditions
� Requires to effectively communicate and work with professionals in other departments and customers, which may lead to independent decision making
� Excellent organizational skills and follow through discipline
� Excellent written and oral communication skills in English and Portuguese
� Ability to work with complex procedures and program guidelines
� Basic knowledge of Microsoft Word, Access, Excel, e-mail
� Independent worker, a self-starter, detail oriented, analytical and have ability to handle multiple projects simultaneously
Our requirements
Qualifications/Experience required:
� High school diploma or equivalent
� 1 year of experience in a call center or other customer service environment
� Excellent Spanish, French or Brazilian Portuguese language skills preferable
For more information, please visit our web site at:
http://www.arvatodigitalservices.com
Please click here to apply online.
