Monster
 

Confidential Posting

 
 
 

Job Summary

Location
Moonachie, NJ 07726
Industries
Manufacturing - Other
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Education Level
Associate Degree
Career Level
Experienced (Non-Manager)

CUSTOMER ACCOUNT SPECIALIST

About the Job

Do you want to be part of the best customer focused, results oriented team in the industry? 


 


We are a leading company in Moonachie, NJ and have an exciting opportunity for a team player with a positive “will-do” attitude. 


 


We have been in business for nearly 40 years and provide innovative, high quality, award winning products.  Our commitment to excellence and our customers’ success starts with YOU!


 


We invest in training our employees with an accredited industry certification program as well as product and sales training.  We offer excellent benefits including full medical, dental, vision and life in addition to a matching 401K and paid time off. 


 


Join us and be an important part of a winning team!


 


Successful applicants should be experienced in the following:


 



  • Providing exceptional customer service by recommending appropriate products and furnishing technical information

  • Processing orders accurately for assigned accounts, including order entry

  • Identifying opportunities for “up-selling” and recommend related products

  • Resolving customer concerns quickly and effectively in accordance with company policies

  • Following up proactively and educating customers with new product information, pricing, samples, etc.

  • Exceeding customer expectations at all times

  • Establishing and maintaining strong customer relationships

 


Requirements:


 


College degree, minimum 2 years


2-5 years experience in customer service or inside sales support


Superior customer service and sales orientation


Experience in a high call volume/order entry environment


Excellent communicator, written and verbal


Strong problem solving, organized, pro-active


Detail oriented and able to effectively multi-task and thrive in a fast paced environment


Strong work ethic


 


Working knowledge of Microsoft Office Suite (Word, Excel, Outlook)


Cover letter must include salary requirement as well as why you believe you should be part of our winning team!

 
 

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