As a strong advocate for member needs and concerns, you will take inbound calls from members, responding to inquiries and determining appropriate actions. You’ll be a highly professional team player able to be effective in a high call-volume environment.
*Are you a Patient Advocate?
*Can you provide a high level of patient care?
*Can you work on Sunday?
*Do you have a stable work history?
*Can you provide a HS diploma or GED?
*Are you proficient in Microsoft Windows?
*Are you available to work flexible hours?
*After 1 year of complete service, would you like the opportunity to work from home?
*Can you provide an excellent experience to our patients and resolve their issues?
*Do you have at least one year of Customer Service experience?
*Can you successfully complete Training and Nesting?
*Can you convey a POSITIVE company image on the telephone?
*Can you achieve specific measurement criteria such as answering satisfactory level of incoming calls?
*** Candidates that wish to apply online may go to www.spherioncareers.com to fill out our online application, please reference code# 1001311124 when applying for this job*****
