Committed to recruiting excellence, Spherion® provides integrated staffing solutions to meet the evolving needs and priorities of companies and job candidates. Spherion efficiently and effectively delivers the right people for all employment opportunities. Spherion operates through a network of more than 650 locations in the US and Canada serving more than 8,000 clients ranging from small businesses to FORTUNE 500 companies. Spherion was founded in 1946. We are currently seeking qualified Customer Service Rep’s in Louisville, KY.
Customer Service Representative
Location: Louisville, KY
Pay Range : $10.00hr – 12.00hr
Work Schedule: Monday - Friday
Responsibilities will include:
§ Works in a positive, team-oriented and structured environment
§ Answer incoming calls to answer questions and provide resolution to participant and/or provider issues.
§ Process incoming/outgoing correspondence by providing timely and accurate responses to inquiries via web, telephone, email, fax and written correspondence.
§ Interact with internal and external customers (ex, participants, human resource departments, insurance carriers, health care providers, sales and marketing representatives) to resolve client issues.
§ Make outbound calls to obtain additional information
Qualifications will include:
§ 1-2 Years of Customer Service Experience required
§ Benefit and Enrollment experience preferred
§ Excellent work ethic
§ Call Center experience preferred
§ Good attendance, positive attitude and able to show initiative
§ Health background a plus
- Microsoft Office Suites Experience (Outlook, Word, etc) a plus
How to Apply
Please send Microsoft Word version of your resume to victoriawilliams@mergisgroup.com
Include Job Title, Location, and Salary Requirements in subject line
