Get new similar jobs by email for
Call Center (Hotline) Operator
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
We currently have an open position for a full time Call Center (Hotline) Operator in our Baton Rouge, Louisiana office. For more details on this position and to apply, click here: https://home.eease.adp.com/recruit/?id=537262
Education, Training and Experience
Knowledge, Skills and Abilities
Duties and Responsibilities
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities.Other miscellaneous duties may be assigned.
· Manages inbound phone calls from Lottery retailers
· Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions
· Dispatch technicians as appropriate for on-site repairs
Employment Eligibility Verification
Must possess valid documentation to establish identity and U.S. employment eligibility.
Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc. is an Equal Opportunity Employer