Job Summary
- Location
- Dallas, TX 75075
- Industries
- Insurance
- Job Type
- Full Time
- Employee
- Years of Experience
- 2+ to 5 Years
- Education Level
- High School or equivalent
- Career Level
- Entry Level
- Salary
Salary commensurate with experience- Job Reference Code
- 5816.1072
Call Center Licensed Insurance Sales & Service Agent s - Plano, TX
About the Job
Description:
Purpose:
Solicits and verifies sales of the organizations products and /or services via inbound or outbound calls, upgrade calls, cross sell and external partner transfers (CSM and/or Transfer Connect). Speaks with customer to determine customer needs, describes and explains products, makes recommendations, and secures sales. Records and reports results of all calls. Possesses an in-depth understanding of company products and licensing requirements.
Job Responsibilities:
1. Performs both inbound and outbound calling to capture the necessary information to verify and close a sale.
2. Services inbound customer service calls as needed.
3. Works closely with our Licensing Department and management to acquire licenses and appointments required to support our business.
4. Provides renewal information to our company representative as soon as it is received from each state.
5. Takes continuing education courses as necessary to maintain licenses and appointments.
6. Works on multiple projects within the call center to grow the business and to handle service/cross sell calls.
7. Uses various resources to process 100% of calls received.
8. Answers customer inquiries, resolves problems, promotes and sells company products/services to increase sales levels.
9. Maintains complete knowledge of departmental products, services and procedures.
10. May assess promotions and advertising of products and services and suggest enhancements to Manager and Marketing Department.
11. Maintains compliance with all standards, controls, policies and practices as an active participant in the Companys Information Privacy and Security Program.
12. Performs other duties as assigned.
All offers are contingent upon the submission of documentation of U.S. citizenship or authorized alien work status; successfully passing a drug test, background investigation and any investigations pursuant to a signed authorization; submitting a signed Conflicts of Interest, Confidentiality and Security Acknowledgment form, and returning a signed copy of an offer letter
This position is in the Plano, TX inbound call center. Work schedules will vary.
Thank you for submitting your resume for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.
To apply for this position, please follow the online application process. Be sure to fully complete the form and include your resume. If you experience technical problems during the application process, please e-mail applicationsupport@aegonusa.com
Qualifications:
Experience/Background
Minimum Requirements:
1. High School Diploma or equivalent, some college preferred
2. Minimum of 2 years of call center experience
3. Have or study to obtain a Life and Health insurance license in Texas
4. Exceptional multi-tasking and organizational skills.
5. Strong verbal and written communication skills.
6. Ability to work independently and take independent action based on past practice on well-established precedent.
7. Computer proficiency
8. Maintain high levels of professionalism, salesmanship, teamwork, organization, and customer service.
9. Ability to handle multiple assignments and work well in a fast-paced stressful environment.
Salary/Benefits: Salary commensurate with experience
$14.00 per hour plus applicable monthly sales bonuses. Work schedules will vary. Benefits include:
Medical
Dental
Vision
Life Insurance
Disability
Tuition Reimbursement/Educational Assistance
Continuing Education Industry Education
Flexible Spending Accounts
Employee Assistance Program
Employee Recognition Programs
Paid Time Off /Paid Holidays
401k Savings Plan with 100% Match
Employee Stock Purchase Program
Comprehensive Paid Training
On-Site Full-Service Cafeteria
On-Site Dry Cleaners
Friday Casual, Blue-Jeans Days
24/7 On-Site Security
Chair Massages
Beautiful Plano, TX Location
Job Location: Plano, TX
Job Number: 5816
Company URL: http://www.aegonins.com
Company Profile:
Stonebridge Life Insurance Company is a member of the AEGON Group of Companies and is in the top 10 list of global insurers. We market life, supplemental health insurance products, and fee-based programs. We offer competitive compensation, a comprehensive benefits program, and the opportunity for professional growth and advancement. Our guiding philosophy is "Respect People, Make Money and Have Fun." This simple and direct philosophy has helped AEGON grow into one of the largest insurance and financial service organizations in the world.
Stonebridge Life Insurance Company is an Equal Opportunity Employer.
Purpose:
Solicits and verifies sales of the organizations products and /or services via inbound or outbound calls, upgrade calls, cross sell and external partner transfers (CSM and/or Transfer Connect). Speaks with customer to determine customer needs, describes and explains products, makes recommendations, and secures sales. Records and reports results of all calls. Possesses an in-depth understanding of company products and licensing requirements.
Job Responsibilities:
1. Performs both inbound and outbound calling to capture the necessary information to verify and close a sale.
2. Services inbound customer service calls as needed.
3. Works closely with our Licensing Department and management to acquire licenses and appointments required to support our business.
4. Provides renewal information to our company representative as soon as it is received from each state.
5. Takes continuing education courses as necessary to maintain licenses and appointments.
6. Works on multiple projects within the call center to grow the business and to handle service/cross sell calls.
7. Uses various resources to process 100% of calls received.
8. Answers customer inquiries, resolves problems, promotes and sells company products/services to increase sales levels.
9. Maintains complete knowledge of departmental products, services and procedures.
10. May assess promotions and advertising of products and services and suggest enhancements to Manager and Marketing Department.
11. Maintains compliance with all standards, controls, policies and practices as an active participant in the Companys Information Privacy and Security Program.
12. Performs other duties as assigned.
All offers are contingent upon the submission of documentation of U.S. citizenship or authorized alien work status; successfully passing a drug test, background investigation and any investigations pursuant to a signed authorization; submitting a signed Conflicts of Interest, Confidentiality and Security Acknowledgment form, and returning a signed copy of an offer letter
This position is in the Plano, TX inbound call center. Work schedules will vary.
Thank you for submitting your resume for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.
To apply for this position, please follow the online application process. Be sure to fully complete the form and include your resume. If you experience technical problems during the application process, please e-mail applicationsupport@aegonusa.com
Qualifications:
Experience/Background
Minimum Requirements:
1. High School Diploma or equivalent, some college preferred
2. Minimum of 2 years of call center experience
3. Have or study to obtain a Life and Health insurance license in Texas
4. Exceptional multi-tasking and organizational skills.
5. Strong verbal and written communication skills.
6. Ability to work independently and take independent action based on past practice on well-established precedent.
7. Computer proficiency
8. Maintain high levels of professionalism, salesmanship, teamwork, organization, and customer service.
9. Ability to handle multiple assignments and work well in a fast-paced stressful environment.
Salary/Benefits: Salary commensurate with experience
$14.00 per hour plus applicable monthly sales bonuses. Work schedules will vary. Benefits include:
Medical
Dental
Vision
Life Insurance
Disability
Tuition Reimbursement/Educational Assistance
Continuing Education Industry Education
Flexible Spending Accounts
Employee Assistance Program
Employee Recognition Programs
Paid Time Off /Paid Holidays
401k Savings Plan with 100% Match
Employee Stock Purchase Program
Comprehensive Paid Training
On-Site Full-Service Cafeteria
On-Site Dry Cleaners
Friday Casual, Blue-Jeans Days
24/7 On-Site Security
Chair Massages
Beautiful Plano, TX Location
Job Location: Plano, TX
Job Number: 5816
Company URL: http://www.aegonins.com
Company Profile:
Stonebridge Life Insurance Company is a member of the AEGON Group of Companies and is in the top 10 list of global insurers. We market life, supplemental health insurance products, and fee-based programs. We offer competitive compensation, a comprehensive benefits program, and the opportunity for professional growth and advancement. Our guiding philosophy is "Respect People, Make Money and Have Fun." This simple and direct philosophy has helped AEGON grow into one of the largest insurance and financial service organizations in the world.
Stonebridge Life Insurance Company is an Equal Opportunity Employer.
