Call Center Representative / Customer Service Rep

Full time (Earn $12-  $13 hr)

Call center agents needed to handle high volume inbound calls

We are currently looking for a number of Customer Service Representatives to join and expand our professional Customer Service Team.   The CSR's will be trained to support specific program requirements to ensure the highest level of satisfaction for our client customer base. Our CSR's are the focal point of contact for all of our customer help desk services and are responsible to provide prompt customer issue and problem resolution within assigned customer accounts, primarily by working over the phone with customers while keying comprehensive information into an automated client based system. 

Our highly trained CSR’s are also empowered to make independent decisions to assist customers to resolve technical and service related issues.

Position Requirements:

• Excellent phone skill
  
• Professional Work Ethic
  
• Attention to detail
  
• Accurate typing
  
• Effective communication skills – bi lingual skills a plus
  
• The ability to maintain accuracy in a fast-paced work environment
  
• Previous customer service or call center experience, a plus
  
• Additional PC skills including MS Outlook, MS Word, MS Excel, a plus
  
• A high school diploma 

Our Customer Service Representatives enjoy:

• Competitive Pay
  
• 401(k)/Profit sharing
  
• Medical and Dental Package available for full time employees
  
• Disability and Life Insurance Package
  
• Paid Vacation and Holidays
  
• Career Advancement Opportunities
  
• In Depth Training 

Our agents enjoy a friendly atmosphere as well as special incentive programs and rewards. 

Enablx is an EEOC/Affirmative Action Employer