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ChaseWorks Associate - Bilingual Receptionist/Screener (Temporary) / Home Lending - Ft. Myers, FL
Status:Full Time, Temporary/Contract/Project
Job Ref Code:090057594
Job Location:Fort Myers, FL 33901
The Receptionist/Screener will provide administrative support to the homeownership center and its management and advisor team (approximately 5 - 8 employees). He/she will welcome borrowers who visit the location for face-to-face meetings with homeownership advisors, review the borrower's loan documents or ask basic questions about the loan and then direct the borrower to the correct advisor (a Chase, WAMU or EMC advisor). When waiting is required, the receptionist will manage the wait list and communicate approximate waits times to borrowers.
Other receptionist/screener duties include but, are not limited to;
- answering multi-line phones,
- scheduling appointments,
- maintaining the department schedule and the center manager's calendar,
- coordinating meetings,
- reserving conference rooms and making food arrangements,
- notarizing loan documents when requested,
- creating requisitions for supplies,
- operating and maintaining office equipment,
- preparing reimbursements for employee travel and entertainment expenses,
- replenishing the refreshment station,
- providing light administrative support to prepare for presentations to community groups, etc.
ChaseWorks offers temporary opportunities within JPMorganChase, provides flexible schedules, and an opportunity to work for a leading financial powerhouse. What does this mean for you? If you value flexible schedules, competitive salaries, top notch training and a fast paced exciting work environment, then consider ChaseWorks. We are looking for enthusiastic individuals who possess a commitment to superior customer service to join our growing teams. Whether you are looking for a full time, part time, temporary or long term, we have it all in ChaseWorks.
This is a temporary assignment, length of assignment to be determined.
Schedule: Monday - Friday
Compensation: $17.50/hour, plus 5% language differential when applicable
- Two years of college or one year of administrative experience required
- Prior work experience in a retail or mortgage banking environment preferred
- Advanced computer skills - Microsoft Word, Excel, Power-point
- Outstanding interpersonal and communication skills with diverse groups and individuals
- Demonstrated ability to consistently present professional behavior, empathy, image and demeanor to internal and external
- Ability to successfully complete required and on-going certification and training programs including, but not limited to, Fair Debt Practices Collection Act (FDCPA), etc.
- Counseling centers will be staffed 6 days a week. Saturday coverage will be required per the staffing schedule
- Bi-lingual Spanish/English strongly desired.
- Licensed Notary a plus!
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.
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