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Job Description:
The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®” slogan. Allstate was founded in 1931 and became a publicly traded company in 1993.
MULTIPLE OPPORTUNITIES AVAILABLE in Las Cruces, NM! **Shift hours will fall between 7:00 am and 12:00 am, Days of Operation Mon - Sat including some Holidays** ***The salary for this position starts at $10.85 per hour*** Allstate Insurance Company has an exceptional career opportunity as a Claim Processing Specialist in our new Las Cruces, NM Express Claim Center. We will have multiple opportunities available for a training class scheduled to begin December 16, 2009. Schedule will be determined after training, but all employees will be required to work Saturdays. Training hours will be 8:30- 5:15pm Monday-Friday (approx.10 weeks). After training, shift hours will fall between 7:00 am and 12:00 am with potential for 24/7/365 in the future. In this vital role, you will maintain positive relationships with customers and handle a steady volume of new non-complex claims daily, involving situations such as losses due to theft, fire and lightning. Claim Processing Specialists spend 70% - 90% of their day on the phone with customers. This job requires efficient time management, as well as the ability to work in a fast paced environment. These employees use a sophisticated computer system to document their interactions with the customer, input relevant information, pass important information to other areas of Allstate, and obtain other information from Allstate employees. 170 Roadrunner Parkway, Las Cruces, NM 88011 Please click here to see a video and learn more about the Claim Processing Specialist opportunity!
Our ideal candidate possesses a high school diploma or GED. We are seeking individuals who have superior Customer Service skills and ability to navigate/use computers. Bilingual candidates are encouraged to apply. We offer extensive benefits, including medical, vision, dental, profit-sharing, pension, group life, paid time off, tuition reimbursement, short and long term disability, flexible spending account, adoption reimbursement, and group legal care. Allstate is proud to be an equal opportunity employer.

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