Claims Supervisor, Dental - Wausau, WI Job in Wausau 54401, Wisconsin US

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

When you work with UnitedHealthcare, what you do matters. It's that simple…and it's that challenging.

In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.

Position Description:
Positions in this function are responsible for providing expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing and adjusting claims. Authorizes the appropriate payment or refers claims to investigators for further review. Conducts data entry and re-work; analyzes and identifies trends and provides reports as necessary.

Regardless of your role at UnitedHealthcare, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.

Qualifications:

Associate Degree in Supervisor Management or equivalent experience is required. Equivalent work experience may be substituted

2+ years of prior supervisory or team lead experience is required

Familiarity of HR policies and procedures required: coaching, mentoring hiring/ firing, reviews etc.

2+ years MS Office required (Word and Excel)

CPS platform experience is helpful

Additional technical training in business, insurance, supervisory management or related is strongly desired

Dental product knowledge and experience is strongly preferred

Ability to communicate effectively and influence people in a positive manner

Ability to work in an environment with high quality and quantity standards for production and customer service

Ability to provide leadership and work direction to assigned staff

Organizational skills and prioritize multiple tasks while working under tight deadlines

Evidence of sound analytical, problem-solving and decision-making skills for resolving customer concerns, processing and workflow issues

Evidence of ability and willingness to learn and adapt to frequent changes to work flows, processes and procedures resulting from new technology, customer demands, competitive pressures, etc.

Ability to identify and respond appropriately to member needs or requests which present opportunities to enhance trust and customer satisfaction

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

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