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Clerk I/II (Image Processing)-...


Job Summary

Pewaukee, WI
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Clerk I/II (Image Processing)- Pewaukee, WI- PS3122

About the Job


Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Image Processing Clerk I/II:

Responsible for performing routine but varied clerical duties in accordance with standard procedures.

Primary duties may include, but are not limited to:

  • Reviewing and routing documents, in a paperless environment using an imaging system and dual monitors.
  • Research and problem solving using multiple systems and written procedures/job aids.
  • Handling confidential communications.
  • Receives, classifies, reconciles, consolidates and summarizes documents and information; processes and codes documents.
  • Occasionally, makes and receives phone calls to exchange information to accomplish tasks. Sets up and maintains records, logs and files.
  • Compiles regular and special reports using established formats and procedures.
  • Contacts customers, suppliers or company associates to exchange information.
  • Operates, cleans and maintains various types of equipment for purposes of filming claims, correspondence and other related documents.
  • Receives, sorts, and distributes incoming mail electronically.
  • Develops and makes copies of original film.
  • Verifies unrecognized characters and flags quality issues as they arise. Completes and maintains production logs.


  • Requires a High School diploma or GED
  • 2-3 years of related work experience; or any combination of education and experience, which would provide an equivalent background.
  • Basic keyboard proficiency and familiarity with basic PC office software (Outlook, Word, Excel) required.
  • Ability to work independently to achieve team goals.
  • Strong problem solving skills with proficient written and verbal communications.
  • Able to work in a fast paced environment with a heavy workload


Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.


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