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Client Delivery Director (Exec...


Job Summary

Chicago, IL
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Client Delivery Director (Execution Director) - AIM Chicago - 139524

About the Job


This position is required to work out of AIM's Chicago IL corporate office (near O'Hare Airport)

Your Talent. Our Vision. At AIM Specialty Health (AIM), a proud member of the Anthem, Inc. family of companies, it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve.

The Client Delivery Director is responsible for the successful delivery of client implementations by utilizing standard project management methodologies. Responsible for discussing solution requirements with the Sales Growth Organization, Solution Management, Clinical Management and the client. The Client Delivery Director will drive the appropriate solution with the client through negotiations based on defined solutions. Manages other project managers and responsible for reporting consolidated status to the VP of Client Delivery Management.

  • Identifies and resolves tactical and strategic, high-priority organizational and business issues.
  • Articulates to the VP of Client Delivery Management the project status and results for a set of client implementations.
  • Provides resource forecast to the VP of Client Delivery Management.
  • Ensures alignment with other Enterprise initiatives and multi-segment business model
  • Monitors projects, ensuring the program meets milestones, deliverables, budget and objectives.
  • Provides expert knowledge of roadmaps and strategic view of enterprise dependency, program solution delivery.
  • Influences and provides leadership on external advocacy efforts.
  • Collaborates to utilize lean capabilities for projects, tools and methodologies and ensures timely execution of projects.
  • Provides strategic direction and continually refines consolidated roadmap of initiatives.
  • Manages requirements, strategic projects, reports, analysis, and deadlines, and coaches on implementation requirements.
  • Creates internal and external communication strategy, including responses to inquiries, requests for information from external parties, and segmentation of stakeholders websites.
  • Works across matrix teams to ensure changes are properly communicated and executed.

Minimum Qualifications
  • Requires a BA/BS degree in a related field.
  • 8-10 years of experience in the healthcare industry that includes large scale strategic planning, consulting; or any combination of education and experience, which would provide an equivalent background.
  • MBA preferred.
  • Ability to travel may be required.
  • Experience working with payers and providers preferred.
Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.


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