
Position Description: Human Resources Generalist You’ve spent years mastering the HR playbook. Now it’s time to take it on the road and play! You’re not just an HR pro, but the pre-eminent proactive, on-the-spot problem-solver. Your combination of knowledge and enthusiasm will inspire our various clients who will be looking to you for answers. Your quick grasp of both the business and human components of a question and your ability to think on your feet show the kind of confidence that comes from more than corporate experience alone. It’s your depth of understanding that shines through, whether the issue is specific and short term or more global in scope. ADP, one of the world’s largest providers of a broad range of premier, information-based business solutions, is looking for a dynamic HR professional who will act as a primary consultant and strategic partner, traveling to numerous corporate clients and coordinating all of their various HR services. In this stimulating role, no two days will be the same! When you visit your multiple external clients, your tasks could range from employee relations and benefits to training and development. With ADP, you’ll have the resources of one of the most robust HR information support systems at your disposal. An additional key to your success will be your talent for facilitating training through both formal and informal channels. Knowledge of Microsoft Office Suite is also necessary. A BS or BA in a related field and PHR/SPHR certification are preferred, plus at least 5 years of experience in a corporate environment in an Account Management role or as a corporate consultant dealing with multiple clients at senior organizational levels. ADP is an Equal Opportunity Employer: M/F/D/V. We believe that diversity leads to strength.
Qualifications:
Scope/Complexity: Experience in HR, either in consulting or corporate environment and/or account management. Knowledge of main HR functions (Employee Discipline, Terminations, etc.) required. Must have a working knowledge of HR laws and policies. Will manage between 40 to 60 accounts.
Decision Making/ Judgment: Problem-solving skills: identification, solution and execution. Makes quick and appropriate decisions on employee relations issues. Makes proposals on other HR issues to their manager and/or Client Service Executive.
Accountability: Errors may result in failure to achieve Client goals and objectives and/or result in legal implications. Integrity and trust are imperative. Ability to present facts in an appropriate and helpful manner, keep confidences, and avoid misrepresentation is essential.
Contact (Internal & External): Partner with all levels of worksite employees, including managers and executives, both internal and external while exhibiting strong client service behaviors. Ability to act as the liaison between clients and ADP TotalSource
Minimum of 5 years HR experience either in consulting or corporate environment and/or in an Account Management role. Prefer experience with multiple clients ranging in size, dealing with a broad range of HR-related areas at Senior levels of organizations.
Ability to think strategically and to understand a client's underlying business and organizational issues and align ADP TotalSource to support these.
Must possess an understanding of the business; quickly learn the organization's strategy and the industry. Must be able to deal with ambiguity and cope with change. Experience running and analyzing HR reports essential.
Experience in a client service environment, handling multiple external clients and ability to present ideas and programs to Executives highly desirable. Must be able to achieve results through formal channels and informal networks
Effective communication, interpersonal and presentation skills required;
Knowledge of Microsoft Office (i.e., Word, Excel, PowerPoint, Access, etc.) required.








