MRM Worldwide is committed to being the most relevant, effective, indispensable marketing agency in the digital world. We employ the most innovative talent in the industry to meet each client's unique challenges with positive, measurable results.
Our strategic, creative, and technological expertise - including deep experience with segmentation, targeting, and analytic tools and methodologies - deliver the most effective marketing programs and platforms in the world
We are actively recruiting for a major Automotive client in the Detroit area
Client Leads
• Develop required relationships across key client constituents and CAORs
• Primary interface with clients and CAORs, partnering with Onshore and Offshore teams to define project requirements
• Drive team dynamics and escalates (where/when appropriate) to the Transition Leadership Team
• Responsible for client satisfaction, issue resolution, work prioritization and output brand quality
• Reports to Executive Lead
• Coordinate communications, meetings, workshops, and other operational tasks
• Track record of building strong long term client relationships; highly developed Interpersonal and communication skills
• Demonstrated creative and innovative thinker with ability to influence and motivate client stakeholders
• Solid understanding of the interactive marketing creative, development, and production processes
• Demonstrated skill in leading multi-disciplinary client and agency teams; ability to keep composure in high stress situations
• Proven ability to interpret client needs into effective briefs and POVs
• Demonstrated success in leading projects from initiation to successful completion
• Superior organizational and time management skills with a strong attention to detail
• Ability to design and deliver presentation with a creative flare
• Proficient in MS Office
• 2-5 years experience working within an interactive area, with demonstrated knowledge of online marketing
• 4-7 years experience in a client service role in an communication agency
Director of Digital Project Management
• Manages the onshore DPM team responsible for managing delivery to and from offshore production centers
• Reviews incoming CAOR, Client Lead, and/or Senior Producer client requests for timing, turnaround and proper turnover content
• Manages offshore production team completion on time, on spec, on brand, on budget and provides production output to project originator
• manages and is responsible for onshore-to-offshore handoffs and workflow process, and handoffs and workflow process back to the onshore team and clients/CAORs
• Reports to Executive Lead\
Digital Project Manager
• Manage complex, multi-stream projects interactive projects with consistent high quality and integrity
• Review incoming CAOR, Client Lead, and/or Senior Producer client requests for timing, turnaround and proper turnover content
• Achieve optimum client satisfaction
• Maintain a clear vision of the direction of all projects and keep production focused in that direction
• Act as the main point of contact for feedback on project progress and other project related information
• Manages offshore production and ensure all projects are completed on time, on budget and within scope and provide production output to project originator
• Reports to DPM Director
• Professional, clear, confident communication abilities (verbal, written) to client and internal organizations
• Ability to handle fast paced, demanding initiatives and environment
• Attention to detail
• Ability to manage multiple projects, work under deadlines, pressures and consistently deliver
• Proven organizational, time management skills with a strong eye for details
• Proven ability to multi-task
• Post secondary education (Diploma or Degree)
• 3+ years
Associate Digital Project Manager
• Manage single-stream projects interactive projects with consistent high quality and integrity
• Review incoming CAOR, Client Lead, and/or Senior Producer client requests for timing, turnaround and proper turnover content
• Achieve optimum client satisfaction
• Maintain a clear vision of the direction of all projects and keep production focused in that direction
• Act as the main point of contact for feedback on project progress and other project related information
• Manages offshore production and ensure all projects are completed on time, on budget and within scope and provide production output to project originator
• Reports to DPM
• Professional, clear, confident communication abilities (verbal, written) to client and internal organizations
• Ability to handle fast paced, demanding initiatives and environment
• Attention to detail
• Ability to manage multiple projects, work under deadlines, pressures and consistently deliver
• Proven organizational, time management skills with a strong eye for details
• Proven ability to multi-task
• Post secondary education (Diploma or Degree)
• 1+ years interactive project management experience, with an excellent understanding of web-based and/or print-based direct mail processes and technologies
• Computer skills, including spreadsheet and database experience; MS Office, MS Project and Visio
• Knowledge of what it means to account for Client, Product and People needs in the execution of a project
• Proficient in budget management and software
MRM Worldwide