About Emerson Hospital: Emerson Hospital is well-known for its outstanding nursing care and patient-centered facilities including the Birthing Center and special nursery care. A Level II Special Care Nursery enables Emerson Hospital to care for moderately ill newborns. It is the only special care nursery in the area, which provides 24-hour in-house coverage by pediatricians and anesthesiologists.

Emerson's core mission has always been to make high quality health care more accessible to those who live and work in its service area.

While Emerson provides all of the services that most patients will ever need, the hospital's strong relationships with the downtown academic medical centers ensures that our patients have access to world class resources.

At Emerson Hospital, it's beyond compare. You'll find lower patient ratios, ample continuing education opportunities, a collaborative environment with physicians and staff, and state-of-the-art technology.

Job Description

Clinical Office Coordinator, Gastroenterologist Department

Clinical Office Coordinator, Gastroenterologist Department

Part Time, Day shift (24 hours)

Reporting to the Office Manager and the Physician, the Clinical Office Coordinator performs a wide variety of responsibilities and support to the physician.

Job Functions:

·         Greet patients upon arrival, maintains orderliness of reception area and Front desk ensuring patient confidentiality.

·         Answer phones and retrieves and distributes messages appropriately.

·         Processes patients quickly and accurately through the computer based scheduling system for future appointments, surgeries and/or testing as appropriate for patient care.

·         Orders necessary office and medical supplies and insures security of all medications.

·         Captures and enters high quality patient demographic and financial information via telephone interviews and hard copy (mail-in, facsimile, etc.)

·         Identifies insurance coverage and payer requirements for hospital services, processes insurance verification and other basic benefits information for patients, as necessary.

·         Communicates with physicians’ offices and staff in a timely and professional manner.

·         Maintains and supports patient’s rights to care, privacy and respect.

·         Other duties as assigned from time to time

Minimum Qualifications:

Education: High School Diploma or equivalent required.

Experience: One to three years Administrative Assistant/Medical Office preferred

Licensure and/or Certification: Graduate of a Medical Assistant/Secretary program preferred.

Skills:

·         Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of GE Centricity to access and utilize electronic medical records preferred.

·         Excellent organizational skills, detail oriented with strong ability to multi-task required.

·         Familiarity with medical terminology preferred

·         Knowledge of patient billing, account processes, third party billing and revenue cycle preferred.

·         Ability to maintain confidential information required.

Interested applicants should apply online at: www.emersonhospital.org

Or, submit resume to:

Emerson Hospital

Human Resources

133 ORNAC

Concord, MA 01742

EOE

Requirements

High School or equivalent