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Job Summary

Company
Apria
Location
Nashville, TN 37201
Industries
All
Biotechnology/Pharmaceuticals
Healthcare Services
Job Type
Full Time
Employee
Career Level
Experienced (Non-Manager)
Job Reference Code
002325

Clinical Service Liaison (Nashville, TN)

About the Job

 

Coram, an Apria Healthcare Company, is a leading provider of specialty infusion and pharmacy distribution services with more than 80 branch locations and over 50 infusion suites throughout the country. Our more than 2,000 employees, including nearly 1,000 infusion nurses and pharmacists, are known in the industry for providing a high level of personalized care to thousands of home and infusion suite IV patients every day.  Please visit our website at www.coramhc.com .

  • Working for Coram as a Registered Nurse working in a sales capacity under the supervision of the Branch Manager, the Clinical Service Liaison encompasses both clinical and basic sales skills. 

  • The primary function of this position is to act as the front line clinical contact person for existing accounts while ensuring the highest level of customer service possible. 

  • The Clinical Service Liaison will be responsible for maintaining and growing the profitability of assigned accounts, resolving questions and problems, provide training, coordinating services and maintaining Coram's top quality image to current customers.

  • Develops and maintains relationships and provides responsive customer service with assigned accounts. 

  • The CSL functions as clinical liaison between branch and assigned accounts.  Conducts in-services and continuing education programs for referral sources and/or their support staff. 

  • Exhibits awareness of Coram's other programs including quality assurance, contractual agreements, reimbursement policies, infusion centers connections, local and national corporate networks, etc. 

  • Market new services, therapies and products to referral sources.  Recognizes opportunities for expanding the business relationships with the accounts and involves the Regional Vice President, Sales or Account Manager at the appropriate time to present and negotiate Coram's other programs. 

  • Provides clinical expertise in support of the sales effort. 

  • Utilizes clinical skills to assist referral sources with identification of home IV candidates.




  • Current RN license in state(s) of practice.  

  • Knowledge equivalent to that which would normally be acquired by completing a four year college degree program in a clinically oriented area. 

  • Must have 4-5 years or related and progressively more responsible or expansive work experience in a clinical environment, 2-3 years experience in home healthcare preferred. 

  • Valid Driver's License. Insurance rules and regulations, accounting and operational skills. 

  • Basic computer experience required.

Apria Healthcare (or Coram Healthcare) is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V
 



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Apria