Description
The Collection Analyst is responsible for the maintenance and collection of approximately 900-1,000 customer accounts. Primary focus is calling accounts in order to resolve delinquent payments. Additionally, the Collection Analyst researches invoice/return problems to ensure proper credit and payment application. Responsibilities include: Placing collection calls to customers with past due invoices. Interact with Account Managers to assist with resolution of customer problems/delinquencies. Maintain held orders to ensure timely processing. Research invoice/return/credit issues.
Required Skills
Knowledge of JD Edwards, Excel and Word required. Must have strong organizational skills and the ability to work under pressure with many interruptions. Excellent written and verbal communication skills required. Knowledge of basic accounting functions and math skills required. Must be able to multi-task and be willing to learn in a team environment.
Required Experience
Prior collection experience a must. Previous accounting experience required.
