My client, a rapidly growing company specializing in debt collections is searching for a management professional that desires an entrepreneurial work environment, fast-paced atmosphere, and true leadership role.
They have witnessed tremendous success in the Bank Card industry and in today’s economy they recognize the need to continue to develop a strong management team.
This position consists of managing all 3rd party telephone collection personnel. Management includes areas such as quality control and performance standards monitoring.
Manager will be required to be personally involved in the collections process by taking collection calls and working an abbreviated collection cue.
Manager will be directly responsible for on-going collector training.
Manager will be responsible for following established collection game plan and meeting it’s desired results.
Manager will be responsible for all personnel related matters including scheduling, attendance and absenteeism issues, discipline, annual reviews, etc.
Technical Skills
Thorough knowledge of 3rd party telephone collection techniques.
Thorough knowledge of FDCPA, FCRA, etc. and all other collection laws.
General knowledge in the use of collection management software’s including skip tracing and predictive dialer applications.
Performance Skills
A 3-5 year record of 3RD PARTY COLLECTION MANAGEMENT success.
Ability to actively manage up to 20 telephone collectors with 200-300 accounts each.
Ability to co-ordinate with other departments in a leadership manner.
A proven ability to implement a production game plan with satisfactory results.
Salary and Benefits
Salary plus commission.
Employee will be eligible to participate in 401K program as well as Healthcare plan after 90 days of employment.
PrincetonOne is an equal employment opportunity employer.
As one of the 10 largest search and recruitment organizations in the U.S., PrincetonOne is dedicated to connecting talented individuals with innovative, successful companies. Our long standing relationships with over 600 clients provides us with an inside track on current and future job opportunities.
PrincetonOne Facts
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More than 30 years of trusted expertise
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Over 200 industry specialists
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600 customers
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Locations in North America, Europe and Asia
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3,000 unique placements every year
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All major industries and disciplines covered
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Partners in over 1,100 offices in more than 40 countries
Partnering with PrincetonOne provides you with:
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Access to top jobs with world renowned companies
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Career direction and advice from industry experts
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Resume assistance
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Single point of contact for all your questions/needs
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Targeted job match based on your skill sets and preferences
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Confidentiality
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Briefings and preparation for all client meetings
MRINetwork is one of the world's largest recruitment organizations. Through our Accelerated Recruitment™ approach, we find and place Impact Players, those individuals who arrive faster, fit better and stay longer. Providing our clients immeasurable return on their hiring investment by bringing them the people who make a difference in their business every day. The combination of our global reach, industry expertise and streamlined methodology allows MRINetwork to match companies with their Impact Players - the right candidate for the right position.
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Each office is independently owned and operated.
Position ID: calt3305
