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Collection Representative

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Job Summary

  • Company:
    TRN Financial Group
  • Location:
    Cleveland, OH
  • Salary/Wages:
    12.00 - 16.00 $ /hour
    Monthly Bonus Once Hired Permanently
  • Job Type:
    Full Time
  • Job Category:
  • Occupations:
  • Industries:
  • Years of Experience:
    1+ to 2 Years
  • Education Level:
    High School or equivalent
  • Career Level:
    Student (Undergraduate/Graduate)

Collection Representative

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Date Posted:

Our Client, a Medical Collections Firm located in Cleveland, is seeking 3rd Party Collections Specialists.  The ideal candidate will have experience with collections within a healthcare or mortgage environment and have exceptional customer service skills.  If you have a proven track record of success in 3rd party collections, an outgoing personality and are looking to take your career to the next level, this opportunity may be for you.

Job Responsibilities:

  • Advise debtors of necessary actions and strategies for debt repayment
  • Evaluate the nature of the debt and take appropriate steps to resolve while abiding by FDCPA, FDRA, HIPAA
  • Meet and exceed monthly individual goals
  • Arrange for debt repayment or establish repayment schedules based on consumers' financial situations
  • Perform follow up practices on accounts
  • Make outbound and accept inbound calls as well as participate in call campaigns as requested
  • Work with the consumers on necessary actions and strategies for debt repayment

Job Requirements:

  • Ability to work under pressure while maintaining a the highest level of professionalism
  • General knowledge of health insurance and billing practices (HIPAA)
  • Basic knowledge of accounting principles and practices and the analysis and reporting of financial data
  • Strong understanding of Fair Debt Collections Practices Act and the Fair Credit Reporting Act regulations
  • Must be self motivated and goal oriented
  • Excellent customer service and negotiation skills

Contract to Hire - $12.00 - $16.00 / hour based on experience

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