Collections Coordinator

Safari Ltd is a rapidly expanding global toy company located in Miami Gardens, FL.  Our mission is to make innovative and educational toys that appeal to both parents and children. Our toys spark the imagination and promote creative play.  We encourage joining conservation groups that benefit the planet earth and her wildlife such as the Sierra Club. Look us up at www.safariltd.com. Interested candidates should forward resume and cover letter to hindiragomez@safariltd.com .

Duties and Responsibilities:

·         Reviews status of delinquent accounts and initiates collection action by contacting each account according to due date.

·         Prepares correspondence on delinquent accounts requiring special handling.

·         Reviews accounts daily and reports to outside collector any accounts that need personal contact.

·         Initiates appropriate follow-up action on mail returned as undeliverable.

·         Researches disputed delinquent account balances. Corrects any errors, including misapplied payments, reversed late charges, direct deposit errors, and overpayments from insurance errors.

·         Reviews accounts to be recommended for charge-off and assists in report preparation.

·         Participates in the monthly Past Due meeting and reports status of all delinquent accounts assigned.

·         Makes collection calls and records all conversations in collection notes which includes making collection calls for returned checks.

·         Sends proof of deliveries, invoices copies, reconciles accounts and any short pays.

·         Monitors all new customers weekly, including their payment procedures and original credit limitations.

·         Obtains credit card payment information from bank on a weekly basis and keys off through cash receipts. 

·         Maintains the Accounts Receivable ticker file for customer promises.

·         Knowledge in Collection laws.

Requirements:

·         Bilingual preferred (English/Spanish)

·         2+ years experience in a related field

·         Excellent computer and  Microsoft Office skills (Excel, Word, Outlook, PowerPoint)

Personal Attributes:

·         Capable of managing multiple projects and responsibilities with ease.

·         Meticulous attention to detail and accountability.

·         Ability to work independently and as a part of a team.

·         Must have the ability to communicate with a variety of audiences.  Adaptive to changing market conditions and customer requirements.

·         Ability to bring ingenuity and creative thinking to the application of all company requirements.

·         Self-motivated, action oriented, and strong personal integrity.

·         Must be self-motivated and proactive, and have the ability to quickly build and maintain report with others.

Safari embraces diversity and is an equal opportunity employer.  Safari is a drug-free workplace.