Job Description: The Collections Manager will work under the direction of the Director of a Credit Manager to develop and implement plans for the Department to meet the overall Company and Department strategic objectives. Will manage a staff of up to 25 individuals who are engaged primarily in the collection and problem dispute functions. Focus will be on certain brands or geographic areas and as such may also have limited responsibility for credit approval, order hold release and customer master activity. Responsible for all hiring and training in his or her area; may also be involved in the creation of training modules and in the development, establishment and documentation of policy and procedures across all functions of the Department: Credit, Cash application and Collection. Will have responsibility for the monthly bad debt review for defined aging buckets for his / her account responsibility. From a business perspective, the Collection Manager will act as the Business liaison for specific brands. In this role, individual will have frequent contact with all levels of the Company: sales representatives, sales managers, Customer Service, Accounting, Senior Business Management. He or she will be involved in negotiations with largest customers on risk collection and keeping Senior Management informed of changes in trends, risk status. Will be responsible for monthly brand portfolio reporting of AR aging status, highest risk collection issues and trends. Responsible for improving the productivity of the collection department and improving the quality of the receivable asset by reviewing and improving collection process and methodology, training of collectors. Will work closely with the Credit Management team to recommend and implement changes to policy and procedure across all functions of the department. Apply online or contact Kelly Briggs at kelly.briggs@roberthalf.com

Qualifications :
Requirements: • 3+ years of supervisory /management experience in a Commercial Collection Department, with Managers/Supervisors reporting and having a large staff (15+) reporting. • College degree in Accounting or Business or equivalent business experience Skills • Solid understanding of collection, lien laws, bankruptcy laws • Proven track record in managing change, both systems and organizational • Strong business reasoning ability • Strong negotiation skills • Clear, concise communication skills - both written and oral • Process orientation • Ability to implement procedures and controls • Strong working knowledge of Word, Excel, PowerPoint • Proven ability to adapt to, understand, problem solve and use systems creatively to improve collection effectiveness • Proven ability to create and deliver training programs for collection associates across the Department. • Proven ability to work effectively with Senior Management • Prior experience in developing or presenting collection training programs • Prior experience in implementation of new / updated systems • Experience in Construction Lien Law both in the establishment of accounts and managing the collection process

Founded in 1948, Robert Half Finance & Accounting is the world’s first and largest specialized financial recruitment service. We specialize in placing experienced professionals in all areas of accounting, finance, credit and collections, bookkeeping, payroll, audit and taxation. For more than 60 years, we have developed lasting relationships with the industry-leading companies we serve, which gives us access to the best career opportunities for our candidates. Our parent company, Robert Half International (NYSE: RHI), was the first company in the staffing industry to be added to the S&P 500. We are consistently named to FORTUNE® magazine’s "World’s Most Admired Companies" list and the Forbes Platinum List, and were recently added to The Forbes Global 2000 listing of the world’s largest companies. Robert Half Finance & Accounting is an Equal Opportunity Employer.