Recall is a global leader in managing critical information throughout its lifecycle. Through its three core lines of business, Document Management Solutions, Secure Destruction Services and Data Protection Services, Recall provides secure storage, indexing, retrieval, digitization and closed-loop destruction services for information in multiple formats, to approximately 80,000 customers worldwide. The company’s 4,500+ team members manage all of these services at nearly 300 dedicated operations centers in over 20 countries on five continents.
Recall's diverse customer base represents small, mid-sized and large, multi-national businesses in a range of industries including finance and banking, healthcare, legal, media, government and professional services. To support these customers in a manner that allows them to focus on their core competencies, Recall harnesses the best people, innovation and global standard operating procedures and measurement. Combine that all with a passion for quality and Recall delivers the industry’s most powerful solutions.
Position Purpose
To take ownership of assigned accounts receivable portfolios and to ensure the timely collection of monies due on customer accounts
Key Accountabilies
The unique contribution this role makes to the organization is that the Collections Specialist:
· Serves as the first point of contact for collection/reconciliation issues
· Handles inbound and outbound calls for aged receivables across all NA service lines
· Facilitates dispute resolution by engaging the appropriate internal and external parties
Drives cash flow through AR portfolio management
Qualifications
Bachelors Degree in a business or accounting related field, or commensurate experience
4-6 years experience in a fast-paced, corporate finance environment including a planning role
