Collections Specialist/Accounts Receivable

Flex HR, Inc. is looking for strong candidates for our clients in the areas of Human Resources and Accounting. We are currently seeking a Collections Specialist for a large staffing firm in Northwest Atlanta. This position focuses on assisting a growing team of professionals in the accounting department.

Responsibilities:  

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  Analyze delinquent account records to determine appropriate and cost-effective collection approaches


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  Prioritize and pursue assigned accounts for collection


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  Ensure customers maintain contractual compliance


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  Handle 100-200 outbound calls per day


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  Identify and prevent credit risk and receivable related loss to the company


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  Utilize Excel, Word, and available tools to organize and manage workload in an efficient manner


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  Establish and maintain relationships with customers’ accounts payable department and other contact personnel


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  Communicate with Area Managers to resolve collection issues with customers


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  Escalate problem accounts to management as required by business protocol

Requirements:

• Must have 2-3 years billing experience for multiple commerical clients
  
• Excellent Customer Service Skills
  
• Advanced Microsoft Office and Outlook skills
  
• Spanish Fluency with written and verbal communication skills
  
• Proficiency with Microsoft Office Applications
  
• Ability to learn and use electronic billing software