Location: Pullman, WA
Status: Full Time, Employee
Job Category: Engineering
Relevant Work Experience: 5+ to 7 Years
Education Level: Bachelor's Degree
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Company: Schweitzer Engineering Laboratories, Inc.
Website: www.selinc.com/careers
Reference Code: 09SAENG002
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Communication Application Engineers (Various Locations)
The Opportunity:Schweitzer Engineering Laboratories (SEL) seeks a professional, self-motivated, and detailed individual with a focus on world-class customer service and technical support for our Communication Application Engineer position. If you are looking for an opportunity to provide unmatched technical service, training, and analysis to power system customers with a company that truly values your efforts, then this position is for you. SEL is looking for individuals who can design networks from the ground up, who have an in-depth knowledge of SONET and Ethernet, and can come up to speed quickly on the product and can be the technical liaison with the current group of existing Application Engineers. Communication Application Engineers (Various Locations)Responsibilities: - Interface directly with customers and sales representatives to provide first-line product support.
- Help customers and sales representatives apply the product.
- Introduce the product and services to new and existing customers through visits, product presentations, demonstrations, training courses and telecommunications contact.
- Provide technical leadership and mentoring for FAEs and IAEs.
- Provide network design which includes the following:
- Ability to extract customer requirements to properly design the optimal network.
- Formulate channel plans and cross-connects with emphasis on minimizing network delays for high priority services.
- Identify the proper hardware and software needed to satisfy customer requirements.
- Prepare and present successful proposals for the equipment, services and systems.
- Contribute to product specifications, application guides, technical papers, testing, software, and literature.
- Maintain customer database for customer network and application information.
- Participate in SEL marketing and sales activities, industry technical meetings and conferences.
- Keep current working knowledge of competitive products.
Qualifications: - B.S. in Electrical Engineering or equivalent work experience
- Minimum five years relevant experience with telecommunication networks, practices and philosophies
- Excellent knowledge of SONET and Ethernet applications and industry practices
- Experience with network design and operations of SONET and Ethernet technologies
- Excellent technical training, speaking and writing skills with the ability to communicate complex technical issues clearly
- Willing to travel up to 25% of the time
- Ability to learn new skills and assume new responsibilities
- Ability to work cooperatively in a team environment
- Background check results satisfactory to SEL
- Negative drug test result(s)
Preferred Qualifications: - Basic knowledge of electric power systems and protective relay applications
- Experience being part of project teams
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Schweitzer Engineering Laboratories, Inc. (SEL) has a reputation for quality, reliability, integrity, and service, which has enabled us to expand both within the electric utility market and into industrial, international, and OEM markets.
In an independent survey conducted by Newton-Evans Research Company, SEL ranks first in seven categories of performance including technology, features, security against hackers, web/internet information ability, technical service and support, price, and relay setting PC software. SEL provides an excellent work environment and is the recipient of several awards, including one of the "100 Fastest-Growing Private Companies in Washington State" (Puget Sound Business Journal, 1999 - 2003), "Most Innovative Supplier" (Energex, 2002), "Entrepreneur of the Year" (Ernst & Young, 2000), and the Washington State Quality Achievement Award (WSQA). |
Are you ready to be part of a highly motivated and well-equipped team? Are you a quick learner who likes new challenges? If so, then you are ready to join us at Schweitzer Engineering Laboratories.
Dr. Edmund O. Schweitzer III delivered the first commercial digital protective relay in 1984. Under his technical, managerial, and fiscal leadership, Schweitzer Engineering Laboratories has expanded to over 1000 employees. Ed understands and supports the need for investing in employees. In return, he expects that we hire only the best, most highly motivated team members, and that we deliver simple, reliable, and cost-effective products and solutions. Our products and solutions must be simple and reliable because they protect the largest, most complicated machine on earth: the electric power grid. Blackouts in the U.S. and Canada remind us that reliable electric power is crucial to our society. SEL provides systems, services, and products for the protection, monitoring, control, automation, and metering of utility and industrial electric systems worldwide.
Our company and our products exist to make electric power safer, more reliable, and more economical. That purpose has made SEL very successful, and the company is managed with sound fiscal judgment and that purpose in mind. Profits are reinvested to fuel the company's growth. In addition to offering a variety of challenges in a supportive, stable environment, SEL shares its success with employees by giving them stock in the company. All employees earn stock at the same rate. And because only employees can own SEL stock, the stock price is not subject to market volatility. Even when the stock market value has plunged, SEL stock consistently increased in value. If you are ready for the challenge and benefits of being part of the SEL team, and you meet the requirements listed above, please apply online at www.selinc.com/careers.
Benefits: SEL has an excellent benefits package including medical, dental, and vision for employees and their entire family; long-term disability and life insurance; education assistance programs; a very generous employee stock ownership plan; 401K; flexible benefit account; and an outstanding work environment.
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We ask all candidates to submit their resume through our website at www.selinc.com/careers. If your qualifications and experience match any of our current openings, plase submit your resume for that position so that you may be considered immediately.
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