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Job Summary

Company
Metro One Loss Prevention Services
Location
New York, NY
Industries
Security and Surveillance
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Education Level
High School or equivalent
Career Level
Experienced (Non-Manager)
Salary
16.00 - 18.00 USD /hour

Control Room Operator

About the Job

It's time to feel the reward that comes with making a real impact;
its time to join Metro One Loss Prevention Services Group.
While working for Metro One, you will be given the opportunity to exercise your
mind for business in an environment that values advancement.



This is a (40 Hour) Position Thursday Thru Monday Midnight to
Eight  Tuesday/Wednesday Off



BASIC FUNCTIONS:



  • Monitoring a CCTV color system consisting of 283
    cameras which include both fixed and PTZ positions.
  • Monitoring and acting upon audible and visual signals
    received from our alarm systems and responding to customer service-type
    phone calls.
  • Responsibilities include notifying appropriate
    authorities and supervisors when alarm signal is received while following
    standard operating procedures.




RESPONSIBILITIES:



  • Monitor CCTV camera system.
  • Act upon audible and visual signals from an access
    control system, along with handling alarm signals received from a wireless
    BA system.
  • Notify appropriate authorities and security personnel
    if alarm signal is received.
  • Must be able to respond quickly and precisely to
    incoming phone calls.
  • Must be able to adhere to standard operating procedures
    and special instructions.
  • Will be required to document all alarm activity and
    phone calls via PC and activity reports
  • Must be able to assist employees via telephone with
    technical type alarm questions.
  • Will be required to contact employees by telephone to
    inquire about unusual events. .
  • Must be able to handle stress and be able to do
    multi-tasks simultaneously.
  • Regular attendance must be maintained.
  • This position requires heavy phone work as well as
    taking verbal instructions, typing, reading, speaking and writing.




REQUIREMENTS:



  • Must have High School diploma; Associate's Degree
    preferred  
  • Must be able to operate CCTV console including
    knowledge of Digital Video Recording and have basic PC skills.
  • The ideal candidate will possess excellent time
    management, organization and
  • Communication skills
  • Must have a strong commitment to excellent customer
    service
  • Must be able to perform in a fast paced and possibly stressful
    work environment.


Must be available nights and weekends.

Pay Rate: $16-18 per hour

 

 Please email resumes to Shoneca Davis.

sdavis@metroonelpsg.com

 

 
 

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Contact Information

Metro One Loss Prevention Services