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Controls Tech Truck Team (Dayt...


Job Summary

Johnson Controls
Cincinnati, OH
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Controls Tech Truck Team (Dayton Ohio)

About the Job

Under general supervision, conducts preventive maintenance,
repair, installation, and commissioning and general servicing of HVAC
Automation Systems (including detailed troubleshooting of systems). 
Responsible for high levels of customer satisfaction through direct, on site,
customer interface. Mentors mechanical technicians on building automation
activities. Properly completes required project and service documentation.



1.    Diagnoses and repairs complex electronic
control system malfunction's requiring extensive knowledge of a variety of
electronic or digital controls systems and ability to test and write
modifications in multiple languages of systems software.

2.    Provides sketches of field changes and
discrepancies for engineering corrections and drawings. 

3.    Communicates with customer upon arrival
and before leaving the work site.  Ensures high levels of customer
satisfaction.  Meets regularly with customer to become familiar with
operating problems.  Keeps customer informed on the nature of service
provided outstanding issues and recommends system enhancements, upgrades, and
or repairs.  Promotes the sale of add-on work.

4.    Manages assigned work to meet
professional execution, of time and customer satisfaction.  Reports
problems or changes to management immediately.  Interfaces with branch
manager, service manager, service project manager or subcontractors on projects
to coordinate activities as required in an ethical and professional manner.

5.    Adheres to all Johnson Controls and
customer safety standards. Provides safety awareness on work sites.

6.    May provide training to customers on
electronic control systems operations. Delivers manuals and documentation to
the customer for training needs as required. Mentors and trains mechanical
workforce on building automation systems. Provides support to the mechanical
staff on non-complex, non-critical equipment.

7.    Compiles job documentation, such as
certificate of completion, customer training forms, training certificates and
punch lists.

8.    Conducts extensive self-study (reading,
research and practice) to improve and maintain technical proficiency in
company's product lines.  Completes certifications as required by the

Vocational School four year program or an Associate degree in
electronics, mechanical systems, computer technology, air conditioning or
similar field plus three years of industry experience or five years’ experience
in servicing electronic and/or mechanical systems in the HVAC industry.
Generally required knowledge includes HVAC controls systems, facilities
management systems, site preparation, peripheral equipment installation and
servicing techniques.  Effective interpersonal skills to properly
represent Johnson Controls to customers and other outside contacts in an
ethical and professional manner.  Ability to explain technical information
to technical and non-technical people.  Leadership skills to support the
activities of Mechanics working on non-complex, non-critical Building
Automation equipment on a job site.  PC experience required and the
ability to program HVAC related software.




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