INTEGRITY ... COMMITMENT ... IMAGINATION ... TEAM WORK ...

As a global leader in the imaging technology and office automation industry, these are the qualities Ricoh Americas Corporation seeks in our staff. Recognized worldwide for high quality products and superior customer service, Ricoh is committed to taking the lead in designing the future of this exciting and evolving industry. If you are a highly motivated professional with the talent we seek, now is the time to join Ricoh Americas Corporation !

One of Ricoh's most comprehensive document solutions is Ricoh Professional Services (RPS), which enables organizations to outsource functions like mail room management, copy centers, office machine fleet management, commercial printing and host printing - so our customers can reduce operating costs and devote more resources to core competencies, without sacrificing quality or accuracy.

Ricoh Professional Services has brand new opportunities available where we are responsible for managing a high volume copy center for a well-established educational facility.

The Copy Center Supervisor responsibilities will include, but are not limited to:
? Supervising all operations within the copy center; including personnel and production workflow.
? Training, guiding and supervising all Copy Operators to ensure effective account operation.
? Communicating consistently with customer to ensure that all services are performed with high degree of satisfaction.
? Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement, from start to delivery.
? Downloading jobs from email or print queue, sizing, reproducing, sorting and finishing as requested.
? Establishing and maintaining quality controls to ensure work accuracy.
? Run reports as requested.
? Managing staffing plans (including back-up during absences; temp usage).
? Identifying opportunities within existing accounts for revenue and profit growth.

To qualify for our positions, you MUST meet the following requirements:
? At least 2 years of experience specifically supervising a team in a retail copy shop or corporate copy center. Experience in graphic design is preferred.
? At least 2 years of experience with counseling employees, presenting performance reviews, and making hiring decisions.
? At least 5 years of face-to-face customer service experience with a proven track record of keeping customers happy.
? Experience managing P&L is a HUGE plus!
? Stable job history with no more than 3 jobs in the past 5 years.
? High School diploma or equivalent.
? Expert level knowledge of MS Office programs, email and Internet usage.
? Exceptional written and verbal communication skills, including professional grammar skills and speaking voice.
? Detail oriented with the ability to multi-task.

Ricoh Americas Corporation offers a competitive compensation package that includes base salary, medical/dental, 401(k) and more. As part of our pre-employment process, we require that applicants agree to submit to drug and background screenings. We will contact only those who are a potential match.

For immediate consideration, interested candidates should email resume and salary requirements, in MS Word format only, to rpscareers@ricoh-usa.com

For more information on Ricoh Americas Corporation, please visit us online at www.ricoh-usa.com

At Ricoh Americas Corporation, "equal opportunity" is more than a line at the bottom of an ad. It's a commitment we put up front. EEO M/F/D/V.

No Recruiters or Agencies, please.