Responsibilities:

• Making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
• Following company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles, ticketing, Phase IVs, tickets exchanges/changes, CRS/GDS productivity.
• Working as a team member and assisting other agents as needed in completing all functions related to servicing the client.
• Maintaining favorable working relationships with accounts and all other company employees
• Providing solutions to travel related problems clients may have experienced with arrangements.
• Keeping supervisor promptly and fully informed of all matters of significance.
  Maintaining good attendance.

Requirements:

• Our travel consultants require a minimum of 3-5 years experience in the travel industry booking business travel both domestically and internationally.
• CRS/GDS experience required. SABRE preferred.
  Must have the ability to work under pressure and effectively multi-task while maintaining professional rapport with corporate clients.
• Candidates should possess decisive and successful problem solving skills, be detail-oriented and have effective verbal communication skills.