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| Credit and Collections - Spanish Fluency Required - Phoenix, AZ |
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Job Description
W.L. Gore & Associates develops extraordinarily creative products in a company whose culture is as unique as its technologies. Gore is a place where business success and personal satisfaction don't have to compete, where everyone is an associate, and where inclusion in Fortune magazine's list of "Best Companies to Work For" has been an annual event.
Our rapidly growing Medical Products Division is seeking to fill a Credit and Collections role for our Deer Valley, Arizona facility. This is a responsible, non supervisory position. Duties include performing a variety of complex credit and collection tasks applying accepted procedures to the collection and maintenance of receivable records.
This associate will focus their efforts on:
- Telephone contact (90%) with customers on a daily basis to collect past due monies using aging reports and computer systems
- Maintaining account contact information as well as daily contact documentation on the computer system
- Interacting with customers in a very positive, professional manner
- Credit decisions regarding shipment of orders based on account status
- Collection decisions for difficult accounts using excellent business judgment and negotiation skills
- Interacting with functional teams such as field and inside sales associates, customer service, accounting, national accounts team and other division associates
- Collecting, maintaining and analyzing relevant metrics
- Primarily Latin American and other international accounts
- Supporting other activities within the credit and collection team
- Providing extensive customer service to internal customers and external vendors in a positive and professional manner.
Qualifications
The successful candidate will possess the following:
- A High school diploma is required
- A minimum of 3 years of work experience in credit and collections or customer service or comparable experience is required
- MUST be fluent in Spanish; Latin American languages and communication preferred
- Experience in international collections and ability to understand different cultures preferred.
- Proficiency using computer tools such as Excel and Word is required
- Ability to work successfully in a multi-disciplined team environment gaining consensus when appropriate, and able to work independently
- Excellent communication skills (oral and written), including listening skills
- Flexibility to accommodate changing priorities with a positive attitude
- Self-motivation, self-disciplined, hands-on approach, attention to detail, dependability, good judgment, and follow-through skills
- Strong organizational, analytical, and follow through skills required
Role requires some travel to Flagstaff, AZ where other members of the accounting team reside.
EEO/AA Employer (applies to all positions located in the U.S.)
Additional Information:
For further information regarding Gore, visit our website at www.gore.com
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Company:
W. L. Gore & Associates |
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Location:
Phoenix, AZ 85001 |
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Status:
Full Time, Employee |
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Job Category:
Accounting/Finance/Insurance |
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Company:
W. L. Gore & Associates |
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Reference Code:
091115 |
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