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Job Information

  • Company:
    Casella Waste Systems Inc
  • Location:
    Rutland, VT 05701
  • Job Status/Type:
    Full Time
    Employee
  • Category:
    Customer Support/Client Care
  • Years of Experience:
    2+ to 5 Years
  • Education Level:
    High School or equivalent
  • Career Level:
    Experienced (Non-Manager)

Contact Us

  • Company Name:
    Casella Waste Systems Inc
  • Job Reference Code:
    CDsR Rutland, VT
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Learn more at casella.com

Customer Care Representative

Casella Waste Systems, Inc. has opened a search for accomplished, experienced Customer Care Representatives to join our growing Customer Care Center team, located in Rutland, VT.

The Customer Care Representative will professionally handle inbound phone calls with the highest degree of courtesy and resourcefulness from our existing and prospective customers. The ideal candidates will have at least two years of customer service or inside sales experience, and truly enjoy interacting with our valued customers over the phone, as well as selling our services. Excellent communication skills, problem solving ability, and computer proficiency are also required.

Candidates that meet the above criteria, and are also able to communicate effectively with our Spanish speaking customers, are strongly encouraged to apply.  We offer excellent benefits including health, dental, short-term disability, life insurance, and a 401(k) plan.  Please submit resume and cover letter.


NO PHONE CALLS PLEASE

Who We Are Today
Founded in 1975 with a single collection truck, today Casella is a leader in resource management with operations in 14 eastern states.We provide resource management expertise and services to residential, commercial, municipal, and industrial customers, primarily in the areas of solid waste resource collection, recycling, processing, and disposal.

At Casella, we are beginning a journey to learn about our own capacity for innovation and problem solving around the challenges of building a business that contributes to the environmental and economic sustainability of the communities in which we work and live.

Our facilities include 31 solid waste collection operations, 30 transfer stations, 34 recycling facilities, a compost facility, a waste-to-energy facility, and nine landfills. Every landfill we operate is equipped with a gas collection system, and five direct their landfill gas to power plants to be converted into electricity.

Zero-Sort® Recycling is our single-stream recycling platform, allowing customers to reduce their costs and ease participation by directing all of their recyclable materials to a single bin. We sort the materials in our state-of-the-art processing facilities.

Our New England Organics® (NEO) division provides removal, transportation, recycling, processing, and marketing of organic resources. NEO handles land application projects, operates a biosolids composting facility, and produces and markets earthlife™ brand bulk composts, mulches, and custom soil amendments.

Equal Opportunity Employer M/F

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