UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.

Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.

Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health. UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.   When you work with UnitedHealthcare, what you do matters. It's that simple…and it's that challenging.   In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.   Customer Care Supervisor - Kingsport, TN   Position Description: Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries.   Regardless of your role at UnitedHealthcare, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career. Qualifications: High school diploma or GED required; Associates or BS/BA degree preferred. 2 - 4 years with Supervisor/Management experience required, including coaching and mentoring 2 + years of customer service representative experience required. 2+ years call center management experience required. 2 + years Human Resource policies and procedures required. Project Management experience is required. Healthcare Insurance / Call Center background is strongly desired. Previous public speaking experience with the ability to present at all levels 2- 4 years PC skills (e.g., Word, Excel and Power Point) required. Experience leading personnel toward the attainment of exceptional performance results required. Knowledge of Call Center systems such as CMS and IEX preferred. Basic knowledge and experience in finance (budgeting) and cost accounting desired, but not required Strong leadership skills highly preferred. Diversity creates a healthier atmosphere:  equal opportunity employer M/F/D/V   UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.