About Us
Kao Brands Company is a leading manufacturer of premium beauty care brands that are recognized around the world for their innovation and quality. The Kao Brands name may be new and unfamiliar to some, but the Company's brand names you'e known, loved and trusted over the years are: Ban® anti perspirants/deodorants; Jergens® and Curé® hand and body lotions; Bioré® facial care; John Frieda® Frizz-Ease®, Sheer Blonde®, and Brilliant Brunette® professional hair care products.
Job Description
Customer Logistics Analyst
Brief Job Description:
- Manage orders within an assigned area, taking appropriate action to achieve service goals, understanding, communicating and meeting customer requirements.
- To record and process accounts receivable information concerning payments, deductions and Trade Promotion (MDF) expenditure tracking.
- To investigate, address and report developing problems and trends relating to OTC.
Primary contact and advocate for the customer. Respond to order fulfillment inquires/requests and accounts receivable related issues by communicating extensively with the Customer, Broker, Customer Business Managers, and internal cross-functional departments as required.
- Service customers through the administration of the Continuous Replenishment Program (CRP) / Vendor Managed Inventory (VMI) as required. Meet agreed upon service level, inventory weeks-of-supply, turn and other sales goals.
- Perform regular analysis of Key Performance Indicators (KPI’s) and to take steps required to attain service goals and objectives. Compile monthly reports and communicate results to the appropriate personnel.
- Maintain up-to-date files within the SAP System, such as master files, price files, sales deals, customer resource table, and material determination table, etc.
- Perform miscellaneous duties including Military resale activity adjustments, International Shipments, Miscellaneous product request and participate in cross-functional team projects as required.Brief Job Description:
- Manage orders within an assigned area, taking appropriate action to achieve service goals, understanding, communicating and meeting customer requirements.
- To record and process accounts receivable information concerning payments, deductions and Trade Promotion (MDF) expenditure tracking.
- To investigate, address and report developing problems and trends relating to OTC.
Primary contact and advocate for the customer. Respond to order fulfillment inquires/requests and accounts receivable related issues by communicating extensively with the Customer, Broker, Customer Business Managers, and internal cross-functional departments as required.
- Service customers through the administration of the Continuous Replenishment Program (CRP) / Vendor Managed Inventory (VMI) as required. Meet agreed upon service level, inventory weeks-of-supply, turn and other sales goals.
- Perform regular analysis of Key Performance Indicators (KPI’s) and to take steps required to attain service goals and objectives. Compile monthly reports and communicate results to the appropriate personnel.
- Maintain up-to-date files within the SAP System, such as master files, price files, sales deals, customer resource table, and material determination table, etc.
- Perform miscellaneous duties including Military resale activity adjustments, International Shipments, Miscellaneous product request and participate in cross-functional team projects as required.
Job Requirements:
- Bachelor’s Degree or a minimum of 4 years experience in Order Entry, Customer Service, Sales or Operations.
- Customer Service experience
- Strong Analytical Skills
- Good listening skills, a sense of urgency, a high tolerance for stress and good organizational skills
- Must demonstrate professionalism and self-confidence to perform effectively
- General Accounting concepts
- Proficiency in Word and Excel
- Must have thorough understanding of forecasting, distribution, inventory control, promotional effect on demand and logistical procedures. (This skill is required if handling the CRP/VMI function only.)
- Physical Demands – Sitting, standing, walking, bending, lifting boxes NTE 50 lbs.
- Work Environment – Office
Position Information
- Company:
- KAO Brands Company
- Location:
- Cincinnati, OH 45214
- Job Status/Type:
- Full Time, Employee
- Job Category:
- Project/Program Management
- Occupations:
- General/Other: Project/Program Management
Project Management - Industries:
- Consumer Packaged Goods Manufacturing
- Work Experience:
- 2+ to 5 Years
- Career Level:
- Experienced (Non-Manager)
- Education Level:
- Bachelor's Degree
Contact Information
- Company:
- KAO Brands Company
