Job Summary
- Company
- eTelecare is now Stream Global Services!
- Location
- Jacksonville, TX 75766
- Industries
- Telecommunications Services
- Job Type
- Full Time
- Part Time
- Employee
- Years of Experience
- Less than 1 Year
- Education Level
- High School or equivalent
- Career Level
- Entry Level
- Salary
Medical Coverage, Paid Time Off, 401K and more!- Job Reference Code
- 003913
Customer Service Agents
About the Job
At Stream, we treat our customer service agents like winners. In addition to great pay and benefits, you can get your career on track with our new Career Progression Program. It’s a plan where customer service agents can earn promotions based on their performance. Join the Stream customer service Career Progression Program and receive:
As a customer service agent, you’ll be assisting people all over the country, providing advice and solving problems. It can be challenging work, but you’ll be rewarded for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. A paid two-week program will teach you the information you need to know to get started. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Even if you have never worked in a call center before, you’ll like this job especially if you have worked in retail or other customer service environments.
Don’t end up in the back of the pack. Move ahead with Stream today!
QUALIFICATIONS:
Apply In Person at:
1020 Willowcreek Dr. in Jacksonville
Or Apply Online:
www.stream.com/careers
- Higher base pay plus bonuses!
- Higher pay for Bilingual Reps.
- Start at $9.00 an hour
- Average pay after 30 days: $9.71 per hour
- Perform well and get promoted after 1 month, 6 months and 1 year!
- Higher pay for bilingual customer service agents
- Several shifts are often available — full and part time
- Medical and dental coverage
- 401K
- Personal Time Off (PTO)
As a customer service agent, you’ll be assisting people all over the country, providing advice and solving problems. It can be challenging work, but you’ll be rewarded for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. A paid two-week program will teach you the information you need to know to get started. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Even if you have never worked in a call center before, you’ll like this job especially if you have worked in retail or other customer service environments.
Don’t end up in the back of the pack. Move ahead with Stream today!
QUALIFICATIONS:
- Excellent communication skills – written, verbal and active listening
- Ability to multi-task
- Strong interpersonal skills
- Good documentation abilities
- Solid organizational skills
- Ability to work in a team environment
- Detail orientation
- Friendly personality that enjoys assisting customers
- Ability to work in a structured environment
- PC skills; experience with Windows-based computer applications a plus
- Bilingual applicants must be able to speak and read Spanish and English
Apply In Person at:
1020 Willowcreek Dr. in Jacksonville
Or Apply Online:
www.stream.com/careers
*An offer of employment made to any candidate will be contingent upon the satisfactory results of a background check. The background check may include one or more of the following: education verification, employment verification, criminal check, sex offender registry check and drug screen.
Company Tools
Contact Information
eTelecare is now Stream Global Services!
1020 Willowcreek Dr.
Jacksonville, TX 75766-3410
