Job Summary
- Company
- Fujitsu
- Location
- Las Vegas, NV 89044
- Industries
- All
- Job Type
- Full Time
- Employee
- Career Level
- Experienced (Non-Manager)
- Job Reference Code
- FAI00273
Customer Service Engineer - FAI - Las Vegas, NV
About the Job
Fujitsu is a leading provider of customer-focused information technology and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position us to deliver comprehensive solutions that open up infinite possibilities for our customers' success.
Fujitsu America, Inc. Headquartered in Sunnyvale, Fujitsu America provides a complete portfolio of business technology services, computing platforms, and industry solutions. Fujitsu platform products are based on scalable, reliable and high-performance server, storage, point-of-sale, and mobile technologies. Fujitsu combines its renowned platform offerings with a full suite of onshore, near shore and offshore system integration, outsourcing, and datacenter services covering applications, operations, infrastructure, customer service, and multi-vendor lifecycle services. Fujitsu provides industry-specific solutions for retail, manufacturing, healthcare, government, education, financial services, and telecommunications sectors. For more information on Fujitsu America's business scope, visit http://solutions.us.fujitsu.com /.
We are seeking a Customer Service Engineer for our ITSG Department in the Las Vegas, NV area.
Responsibilities
Fujitsu America, Inc. Headquartered in Sunnyvale, Fujitsu America provides a complete portfolio of business technology services, computing platforms, and industry solutions. Fujitsu platform products are based on scalable, reliable and high-performance server, storage, point-of-sale, and mobile technologies. Fujitsu combines its renowned platform offerings with a full suite of onshore, near shore and offshore system integration, outsourcing, and datacenter services covering applications, operations, infrastructure, customer service, and multi-vendor lifecycle services. Fujitsu provides industry-specific solutions for retail, manufacturing, healthcare, government, education, financial services, and telecommunications sectors. For more information on Fujitsu America's business scope, visit http://solutions.us.fujitsu.com /.
We are seeking a Customer Service Engineer for our ITSG Department in the Las Vegas, NV area.
Responsibilities
- Repair and maintain Point of Sale (POS) computer equipment in a grocery and retail environment. Equipment vendors include Fujitsu, IBM and NCR models.
- Drive as needed throughout a defined area to repair equipment at various customer sites.
- Maintain a company vehicle
- Manage/Control parts inventory
- Attend out of area training sessions as needed
- Attend out of area special projects as needed
- Strong PC/Hardware maintenance and repair skills
- Must be A+ certified
- Must possess proven customer relation, time management & organizational skills
- Experience with Fujitsu, IBM and/or NCR POS equipment is a plus
- Self-motivation and the ability to work under minimal supervision are a must.
- Availability for air travel outside of local area for training or special projects is required
- Must be able to obtain a company-sponsored credit card or assume credit charges for any and all business expenses. Expenses (ex. hotels, car rentals, meals etc.) incurred during the course of conducting company business are reimbursed through normal company processes and timelines.
- Must be available for shift schedules which may include weekends and holidays as well as varying shifts as business needs dictate.
- Able to lift 70 lbs
- Successful completion of drug test and general background check including MVR and Credit check is mandatory.
- Unrestricted authorization to work in the United States is required.
