The Navy Exchange System, with headquarters in Virginia Beach, VA, is a $2 billion plus retail division of the U.S. Navy, operating over 100 Navy Exchange facilities and its 344 stores worldwide; 45 Navy Lodges around the world.

We employ 16,000 civilian associates who enjoy a challenging and rewarding work environment. We offer attractive benefits package that includes medical/dental/life insurance, retirement, a 401K plan, paid holidays, vacation and sick leave, and much more. We are an Equal Opportunity Employer and welcome diversity in our workforce.

Established in 1946, our mission is to provide our customers quality goods and services at a savings and to support quality of life programs. The retail stores and many services offered by Navy Exchange Service Command makes it an important quality of life benefit to customers...active duty, family members, retirees, national guard, and reservists...around the world, both ashore and at sea.

Seventy percent of the profits generated within the Exchange System are given back to Sailors in the form of Morale, Welfare, and Recreation (MWR) distributions. In fact, over the last 50 years, the Navy Exchange has contributed over $2 billion to the MWR fund.

Customer Service/Front End Supervisor

The Navy Exchange System, a $2 billion multi-divisional retailer operating retail department stores and services complexes on Navy Bases worldwide, seeks highly experienced Customer Service/Front End Supervisor for its Naval Station Norfolk location.


The successful candidate will be responsible for supervising the Customer Service (layaways, refunds, etc) and Front End register functions with up to 60 associates.  Applicants should possess a strong backgound in retail operational management with a minimum of 4+ years experience in managing customer service/front end operations.   Excellent customer service/resolution skills,  team building, and supervisory skills a must.


 


We provide an attractive benefits package includes:



  • immediate enrollment in medical and dental insurance
  • life insurance
  • short and long term disability plans
  • retirement
  • 401K with company match
  • flexible spending accounts
  • generous vacation and sick leave programs
  • paid holidays
  • shopping privileges
  • long term care insurance

 


Salary based on related experience.  Resumes should include salary history and requirements. Only those selected for interviews will be contacted.


 



 

 

Company:
Navy Exchange

Location:
Norfolk, VA 23511

Salary/Wage:
29,000.00 - 44,000.00 USD /year

Status:
Full Time
Employee

Job Category:
Sales/Retail/Business Development

Occupations:
Store/Branch Management

Relevant Work Experience:
2+ to 5 Years

Career Level:
Manager (Manager/Supervisor of Staff)

Industry:
Retail

Company:
Navy Exchange

Reference Code:
TDW-015-09