Company Overview

UTC Fire & Security provides fire safety and security solutions to more than 1.3 million customers around the world. As a unit of United Technologies Corporation, UTC Fire & Security has employees in more than 35 countries developing technologies to meet the most demanding fire safety and security requirements. From integration and installation to monitoring and service, we’re working hard to make the world a safer place. If you’d like to be part of a growing legacy of quality and innovation, we invite you to join us.

UTC Fire & Security is a proud member of the United Technologies Corporation (UTC) family of companies. UTC is a diversified FORTUNE 50 Company whose products include Carrier heating and air conditioning; Hamilton Sundstrand aerospace systems and industrial products; Otis elevators and escalators; Pratt & Whitney aircraft engines; Sikorsky helicopters; UTC Fire & Security systems; and UTC Power fuel cells.

Job DESCRIPTION

UTC Fire & Security, a global leader in fire safety and security, makes a real difference in people's lives around the world by helping to keep people and property safe. Whether you're a seasoned professional or just starting your career, we may have the opportunity you've been seeking to work in a dynamic, energetic environment!

Forney Corporation a United Technologies Corporation Fire & Security (UTCFS) business unit is a leading provider of combustion, combustion control and environmental equipment. Forney(`9s product line includes Continuous Emissions Monitoring Systems (CEMS), igniters, flame detectors, Burner Management Systems (BMS), burners and duct burners serving the utility power, industrial, petrochemical and pulp & paper markets



Successful candidate will independently ensure that customers receive the best service possible for spare parts or returned material authorizations for repair.



1. Acts as customer contact regarding standard pricing, scheduling and shipping. Refers complex, technical inquiries to more senior personnel.

2. Enters orders into the system received from customers

3. Coordinates expediting activities with other departments to assure accuracy in pricing, delivery, invoicing, etc.

4. Has discretion to quote pricing and freedom to issue credits if warranted.

5. Will own relationship with customer ensuring we are meeting their aftermarket needs.

6. Will propose and sell upgrades

Undergraduate degree preferred



- Ability to handle non-routine, standard projects and tasks independently

- Ability to effectively interact with managers, supervisor, peers, customers and suppliers.

- Ability to interpret policies and practices in routine situations.

- Working knowledge of Forney products, systems, and processes.

- Ability to effectively communicate, negotiate, and persuade at all levels of customers, management and employees.

Forney Corporation A United Technologies Company, a global leader in fire safety and security, makes a real difference in people's lives around the world by helping to keep people and property safe. Whether you're a seasoned professional or just starting your career, we may have the opportunity you've been seeking to work in a dynamic, energetic environment!





United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer.