Responsible for management of assigned customer accounts and acting as primary contact with assigned government procurement agencies, airlines, and internal BAE Systems organizations for all matters concerning repairs and/or spare parts sales and distribution. Coordinate customer requirements with internal organizations to ensure both BE Systems and customer objectives are accomplished. Work efficiently with computer based systems, i.e., Microsoft applications and Oracle.

Ability to develop/maintain good internal and external customer relations.


Spokesperson skills for repair parts delivery and spare parts delivery.


Analytical skills to resolve customer problems, recommend alternative solutions, etc.


Ability to monitor customers ordering practices and make appropriate provisioning recommendations.


Facilitation skills for financial collections including prompt resolutions of invoice discrepancies and diligent monitoring of customer payment practices.


Ability to manage time in a manner required to coordinate multiple task and job assignments.


Experience developing Sales and Business Growth Plans.


Work experience with Lean Manufacturing or Customer Service.


Ability to travel (approx 10%)





PREFERENCES





Previous experience with government contracting agencies or Airline MRO procurement.


Experience with military contracts or commercial airline procurement.


Prior experience in an FAA Repair facility.


Product logistics experience.


Customer services or sales and marketing experience.


Contract administration experience.


Experience with ERP/GRP systems.


Program Management or Project Management Experience.


Experience in Avionics Electronics Operations or Aftermarket Services.


Technical Engineering Degree.

BAE Systems is the premier global defense and aerospace company, delivering a full range of products and services for air, land, and naval forces, as well as advanced electronics, information technology solutions, and customer support services. With 105,000 employees worldwide, BAE Systems had 2008 sales of $34.4 billion.





Platform Solutions, based in Johnson City, New York, serves the defense and aerospace communities with capabilities and products that improve operational safety and enhance mission effectiveness. It supports a wide range of military and commercial platforms, including fixed- and rotary-wing aircraft and ground vehicles, with capabilities in vehicle management, human-machine interface, and power management. It is the world's leading producer of hybrid electric drives for intra-city transit buses through its HybriDrive® propulsion system and is at the forefront of developing intelligent power management systems to satisfy the military's growing demand for power to operate electric equipment in remote locations.



Platform Solutions designs and produces fly-by-wire flight controls; digital engine controls for aircraft engines; cockpit, head-up, and helmet-mounted displays; autopilots, pilot sticks, and inceptors; and data distribution and flight-deck systems.



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BAE Systems is committed to a high performance culture and provides an environment that challenges our employees to be remarkable and obtain their full potential.



We are an EEO/Affirmative Action Employer that understands the value of diversity and its impact on a high performance culture.



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