Customer Service Manager
St Joseph, MO 64507
City/St Joseph
| Job Category: Banking/Real Estate/Mortgage Professionals |
At UMB, you can count on more. It's a commitment that defines everything we do. And it's the reason why we've grown from a small storefront bank in 1913 to a multi-billion dollar holding company today.
Building your career here means doing more for your customers. It means going above and beyond on a daily basis. And more than anything else it means being part of a tradition of excellence that is second to none.
Of course, as much as we count on more from you, you can count on more from us. We provide the advantages you expect from a financial leader, and more. We provide the training, the support and the opportunities you need to grow in your career. Best of all, our culture is open, innovative and responsive to our associates.
Job Description
Responsibilities:
Oversees day to day operations of the banking center and teller staff, while
following the bank policy for operations. Represents the bank in a manner that
maintains and expands business relationships and enhances the bank image,
contributing to its growth. Provides excellent customer service in all customer
interactions.
Requirements:
A minimum of one year prior supervisory experience is required, along with one
year of prior bank operations and cash handling experience. In addition, one
must demonstrate excellent written and verbal communication skills; outstanding
customer service orientation; strong time management skills; consistent
demonstration of good work habits, attendance and follows policies and
procedures.
Hours:
Monday-Friday 8:00am-5:00pm; Saturdays 8:00am-12:00pm.
https://recruiter.kenexa.com/umb/cc/CCJobDetailAction.ss?command=CCViewDetail&ccid=bupJEdUjsTs%3D&job_REQUISITION_NUMBER=39241
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For more information about UMB, please visit our web site at www.umb.com.
We are an Equal Opportunity Employer. M/F/D/V.
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UMB employs more than 3,000 associates and operates banking centers across Missouri, Illinois, Colorado, Kansas, Oklahoma and Nebraska. Subsidiaries of the holding company and our lead bank, UMB Bank, n.a., include an investment services group based in Milwaukee, and single purpose companies for brokerage services, consulting services and insurance.
UMB offers a wide array of financial products and services for both individuals and businesses, including loans, trust and wealth management products, treasury management, financial counseling, investments, custody, brokerage services, credit cards, deposit accounts and much more. Our team of dedicated associates is proud to be part of a longstanding tradition of delivering the unparalleled customer experience, and showing customers they can count on more from UMB.
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