Are you a high-energy team player looking to join a dynamic customer-focused contact center?  If so, Custom Direct would like to speak with you about an opening within our inbound call center.  We are looking for positive, professional telephone representatives to assist our customers with all aspects of their orders.  We appreciate and recognize our employees by providing a fun, safe work atmosphere, 4 weeks of training and premium pay for Spanish bi-lingual, evening and weekend shifts.

Building rapport and helping our customers while researching, processing, and answering their phone calls and questions.  Positive attitude and listening skills while problem solving customer inquiries, assist customers with orders and offer additional products through up selling and cross selling techniques. 

Candidates should have a High School diploma, or equivalent, and two years of customer service experience with a solid work history.  Excellent customer service skills including good phone etiquette and professional demeanor/attire.  Candidate must be able to type a minimum of 35wpm and be able to work evenings and Sundays.

Please apply online at http://www.cdi-us.com /

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