Accounting Principals is seeking an experienced Customer Service Professional with some accounting background for one of their Austin clients. This position will pay $12-15 per hour (based on experience) and will start in December. (Contract position)
Must have out-going personality and be able to multi-task and handle a variety of different tasks.
Qualifications and Duties for the position include but are not limited to:
- Handle incoming support calls pertaining to accounting year-end issues and provide effective solutions
- Provide product support for customers and business partners
- Apply your accounting degree or background in assisting customers
- Year-end issues may include processing W2s/W3s, tax filing, tax reporting, preparing and processing 1099s, Federal tax updates and State tax updates
- Resolve high volume of issues in a timely manner
- Must be able to perform in a goal-oriented environment
- Must be able to make judgments on support issues that require an escalation to other personnel
- Effectively track support activity in system in a clear, concise and professional manner
- Will be provided with formal training and ongoing coaching and guidance from supervisor through duration of term
Minimum Requirements:
· Bachelor’s degree in Accounting or Finance or 2+ years of Accounting experience, especially with A/P, Payroll, tax filing and year-end closing procedures
· Effective and professional verbal and written communication skills
· Efficient with Windows XP and/or Windows Vista
· Professional and courteous telephone manners
· Ability to identify and analyze problems and determine course of action
· Ability to work well with supervisors, peers and administrative personnel to accomplish objectives
· Ability to work with minimal supervision
· Ability to learn quickly and apply to practical use
· Excellent interpersonal skills, attitude and spirit of teamwork
If you feel that you meet the above requirements please submit your resume for immediate consideration.
Visit our website www.accountingprincipals.com
