HR-09-VA-009 / Customer Service Representative

Balmar, Inc. a leading provider of Graphic Communications services in the Washington, DC metro area is seeking a highly responsive and organized Customer Service Representative to join our Falls Church, Virginia team.

Duties and responsibilities include:

• Liaison between customer, sales reps and production staff
• Expedite and track job order requests daily for on-time delivery
• Collect job specifications to write up job orders / job jackets
• Represents customers' interests / concerns and responds accordingly
• Maintains customer and department resource files
• Assists with special projects as assigned by department supervisor

Balmar, Inc. is an Affirmative Action and Equal Opportunity Employer.

Visit our website: http://www.balmar.com  

Education and experience requirements:

Successful candidates will possess the following skills and attributes:

A high school diploma or equivalent in education and experience.
A minimum of 2 years experience in the customer service department of a printing company. Must have experience in printing or a related industry (such as: publishing or direct mail). Position requires a positive and courteous attitude, computer proficiency, clear speaking voice and effective communication skills (oral and written).

Balmar, Inc. is the leading provider of comprehensive graphic communications services including design and desktop, on-line order entry, highest quality digital and 1, 2, 4 and 6 color conventional offset printing, legal support services, on-demand publishing, fulfillment, mailing and facilities management outsourcing. Our customers include Associations, Corporations, Colleges & Universities, Law Firms, and Government Agencies. Founded in 1966, Balmar employs service professionals at our Washington D.C., MD and VA divisional operations, 24 hours a day, 7 days a week.

From its start, Balmar has broken all the traditional molds of the printing industry by establishing a one-of-a-kind company where customers can buy everything from marketing and design services to printing and distribution of their materials. Balmar has grown to be one of the largest and most progressive printers in America.

Balmar, Inc. is an Affirmative Action and Equal Opportunity Employer.