Confidential Posting
Job Summary
- Location
- Baltimore, MD 21244
- Industries
- Computer Hardware
- Financial Services
- Job Type
- Full Time
- Employee
- Years of Experience
- 1+ to 2 Years
- Education Level
- High School or equivalent
- Career Level
- Experienced (Non-Manager)
- Salary
- 37,066.00 - 65,042.00 USD /year
Base + Conversion Bonus/Commission
Customer Service Rep./Manager
About the Job
In-Bound Call Center Rep. & Manager | $37,066 - $65,042 (Base/Conversion Bonus)
Date: 2009-10-30, 5:11PM EDT
Reply to: job-jr4uc-1444780199@craigslist.org [Errors when replying to ads?]
POSITION TITLE: Approval Specialist/Customer Service Manager
POSITIONS AVAILABLE: 16/1
HOURS: M-F / 9-6
THE COMPANY
We are one of the largest ad networks in our market, managing some of the most recognized national TV brands.
JOB DESCRIPTION
With a proven track record and years of positive results, we’ve developed both processes and technologies which will guarantee your success. As an integral part of our inbound sales team, the Approval Specialist is responsible for MAKING THE SALE!
RESPONSIBILITIES:
. Manage a team of 16 Approval Specialists
POSITIONS AVAILABLE: 16/1
HOURS: M-F / 9-6
THE COMPANY
We are one of the largest ad networks in our market, managing some of the most recognized national TV brands.
JOB DESCRIPTION
With a proven track record and years of positive results, we’ve developed both processes and technologies which will guarantee your success. As an integral part of our inbound sales team, the Approval Specialist is responsible for MAKING THE SALE!
RESPONSIBILITIES:
. Manage a team of 16 Approval Specialists
. Actively participate in multi-day training session
. Effectively manage up to 40 INBOUND calls per day
. Listen to our customers and identify sales opportunities
. Systematically work through all customer objections
. Confidently obtain sensitive customer information
. Enter new sales and track results via our proprietary software application
. Identify and report trends to Management
. Share best practices with other Approval Specialists and Management
THE INDIVIDUAL
The qualified candidate must enjoy the challenges and rewards of being a salesperson, as well as have a track record of sales success. This is a team environment and there must be a desire to work in a dynamic, fast-paced, entrepreneurial atmosphere.
The preferred candidate must be professional in phone presentation, attitude and appearance as well as demonstrate creative problem solving skills with attention to detail, strong analytical and organizational skills, excellent prioritization skills and a commitment to meeting Corporate deadlines. Strong verbal and written communication skills are crucial. In addition, the candidate must be a team player.
COMPENSATION & BENEFITS
A competitive compensation package is available. Upon completion of the traditional 90-day probationary period, a corporate benefits package becomes available, (which includes, but is not limited to, Health, Dental and a 401(k) plan).
RESPOND
The new project launch date is within weeks so if qualified, please submit your resume and contact information today!
Baltimore, MD
. Effectively manage up to 40 INBOUND calls per day
. Listen to our customers and identify sales opportunities
. Systematically work through all customer objections
. Confidently obtain sensitive customer information
. Enter new sales and track results via our proprietary software application
. Identify and report trends to Management
. Share best practices with other Approval Specialists and Management
THE INDIVIDUAL
The qualified candidate must enjoy the challenges and rewards of being a salesperson, as well as have a track record of sales success. This is a team environment and there must be a desire to work in a dynamic, fast-paced, entrepreneurial atmosphere.
The preferred candidate must be professional in phone presentation, attitude and appearance as well as demonstrate creative problem solving skills with attention to detail, strong analytical and organizational skills, excellent prioritization skills and a commitment to meeting Corporate deadlines. Strong verbal and written communication skills are crucial. In addition, the candidate must be a team player.
COMPENSATION & BENEFITS
A competitive compensation package is available. Upon completion of the traditional 90-day probationary period, a corporate benefits package becomes available, (which includes, but is not limited to, Health, Dental and a 401(k) plan).
RESPOND
The new project launch date is within weeks so if qualified, please submit your resume and contact information today!
Baltimore, MD
