Job Summary
- Company
- Northern Tool & Equipment
- Location
- Burnsville, MN 55337
- Industries
- Retail
- Job Type
- Full Time
- Employee
- Years of Experience
- 1+ to 2 Years
- Education Level
- Some College Coursework Completed
Customer Service Representative
About the Job
The power to lead.
The tools to succeed.
Northern Tool + Equipment is a multi-channel supplier of high-quality tools, light industrial equipment and do-it-yourself supplies. For more than 25 years, we have been the ultimate resource for contractors, automotive shops, grounds maintenance professionals, homeowners and serious do-it-yourselfers.
We're a multimillion-dollar retail and catalog powerhouse with strength and stability rivaled only by the exceptional products we sell. We value the talents and dedication of our associates, who are the driving force behind our tremendous global success. We are looking for:
Customer Service Representatives
AND
Seasonal Customer Service Representatives
Major Tasks & Responsibilities
*Respond promptly to customer inquiries
*Answer basic product questions
*Change orders for customers
*Track customer calls
We’re Looking For
*18 years or older
*1 year of college or related technical training
*1 year customer service related experience
*Administrative and clerical skills, including PC experience
*Clear and pleasant voice, good enunciation and concise telephone manner
*Ability to communicate effectively both orally and in writing with a wide variety of customers and Company personnel
Benefits of working at Northern
*Training and development
*Employee discount
*Medical/dental/eye care insurance (non-seasonal)
*401(k) (non-seasonal)
*Vacation/Sick days (non-seasonal)
Click on the Customer Service Careers at www.northerntool.com/careers to inform us of your interest. Qualified candidates will be contacted.
Northern is an equal employment opportunity employer and is a drug-free workplace.
The tools to succeed.
Northern Tool + Equipment is a multi-channel supplier of high-quality tools, light industrial equipment and do-it-yourself supplies. For more than 25 years, we have been the ultimate resource for contractors, automotive shops, grounds maintenance professionals, homeowners and serious do-it-yourselfers.
We're a multimillion-dollar retail and catalog powerhouse with strength and stability rivaled only by the exceptional products we sell. We value the talents and dedication of our associates, who are the driving force behind our tremendous global success. We are looking for:
Customer Service Representatives
AND
Seasonal Customer Service Representatives
Major Tasks & Responsibilities
*Respond promptly to customer inquiries
*Answer basic product questions
*Change orders for customers
*Track customer calls
We’re Looking For
*18 years or older
*1 year of college or related technical training
*1 year customer service related experience
*Administrative and clerical skills, including PC experience
*Clear and pleasant voice, good enunciation and concise telephone manner
*Ability to communicate effectively both orally and in writing with a wide variety of customers and Company personnel
Benefits of working at Northern
*Training and development
*Employee discount
*Medical/dental/eye care insurance (non-seasonal)
*401(k) (non-seasonal)
*Vacation/Sick days (non-seasonal)
Click on the Customer Service Careers at www.northerntool.com/careers to inform us of your interest. Qualified candidates will be contacted.
Northern is an equal employment opportunity employer and is a drug-free workplace.
Company Tools
Contact Information
Northern Tool & Equipment
