Outbound Call Center/Customer Service
Company: Aerotek Professional Services
Location: Columbus, OH 43222
Salary: USD 12.00 /hour
Position Type: Job Type: Full Time
Temporary/Contract/Project
Job Category: Customer Support/Client Care

Outbound Call Center/Customer Service  Job Description:

Aerotek is looking for individuals for a Fortune 50 company to work in their outbound call center. This individual will be responsible for researching and resolving customer issues. They will process customer requests and assist with other duties as assigned.

One year of previous outbound call center experience is required and candidates must have excellent communication skills.

Job Duties:
- Process customer requests in O2 Electronic Queues, i.e., refill requests, claim forms, brochures and envelope requests, pull and copies, etc.
- Respond to patient request for receipts.
- Make outbound calls to resolve customer concerns.
- Inform management of processing problems.
- Research missing orders or non-receipt of mailed medications.
- Interact with the Pharmacy to resolve processing delays.
- Work closely with Customer Service Pharmacists.
- Assist with other duties as assigned.

Schedule: 9:00 AM - 5:00 PM and one Saturday a month every six weeks

Pay: $12.00/hour

Required Skills:
EXCELLENT CUSTOMER SERVICE SKILLS, EXCELLENT COMMUNICATION SKILLS, MUST HAVE AT LEAST ONE YEAR OF CALL CENTER EXPERIENCE

Join Aerotek Professional Services. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers.

Contact Information
Contact: Meghan B Parme
Address: 6810 Deerpath Road, Suite 103
Elkridge, MD 21075
Phone: (410) 567-8015

Aerotek recruits, screens, and hires professionals in the technical, professional, engineering and commercial staffing industries. We specialize in placing professionals in the following fields:

  • Accounting & Finance
  • Administrative
  • Architecture
  • Aviation
  • Automotive
  • Call Center
  • Clinical & Scientific
  • Construction
  • Engineering
  • Energy
  • Environmental
  • Labor
  • Manufacturing
  • Mortgage

Discover the benefits of working for Aerotek.

Your opinion matters

Our recruiters work directly with you to understand your talents, job criteria, and career goals. They value your input and work hard to find exactly what you are looking for.

Flexible job opportunities available

Contract, contract-to-hire, and direct placement positions are available – you get to choose the work style that suits you best.

We are with you every step of the way

Our dedicated teams work hard to find the right opportunity for you – one that promotes your professional and personal growth.

Be the first to know

We have strong relationships with industry-leading clients – we get the inside track on upcoming opportunities and pass this benefit on to you.

Access to the best jobs with the best companies

From engineers to administrative professionals, Aerotek has thousands of jobs available throughout a wide-range of industries.

For more information about Aerotek, visit www.aerotek.com

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