Creating New Opportunities by Building on a Strong Foundation…

Founded in 1954,
Olympic Steel is a leading U.S. steel service center focused on the direct sale
and distribution of large volumes of processed carbon, coated and stainless
flat-rolled sheet, coil and plate steel products.  Headquartered in Cleveland,
Ohio, we operate 16 divisions through out the Midwest, East Coast and Southeast.

Our Detroit Division has an outstanding
opportunity for a career-oriented Customer Service Representative.

Customer Service Representative

Maintains, grows and services primarily existing, and
occasionally, new accounts in an assigned territory utilizing phone, fax and
electronic communications.  Partners with
Outside Sales Representatives to establish strong, long-term relationships with
customers and confidence in Olympic Steel’s overall capabilities.  Ensures high-quality customer service,
including rapid response to all inquiries. 
Supports Inside and Outside Sales Representatives by generating leads,
mining dormant accounts and qualifying new accounts in the territory.  Manages the order entry process,
trouble-shoots problems and assists in rectifying complaints and claims.  Regularly solicits customer feedback
regarding products, services, price and overall performance.

Qualified candidates must possess...

·  Bachelor’s degree in Business
Administration, Marketing, or Engineering.

·  1 year of prior work experience in
an applicable customer sales/service role, preferably in the steel industry.

·  Strong customer service and sales
aptitude, with prior steel industry and product knowledge highly desirable.

·  Strong communication skills with
the ability to work effectively with a wide range of constituencies in a
diverse community.

·  Demonstrated ability to work in a
team environment while also managing individual goals and objectives.

·  Proficiency in Lotus Notes, MS
Word, PowerPoint, Excel applications a plus.

·  Strong business, math, analytical,
organizational, prioritization, multi-tasking and planning skills desired.

We offer an excellent compensation and benefits package,
including medical, dental, vision, 401(k) Retirement Savings Plan and Employee
Stock Purchase Program.

Qualified candidates
interested in this opportunity, please send resumes with cover letter to:

E-Mail:  detroit.jobs@olysteel.com

Fax:  313-894-8399

PLEASE DO NOT USE THE MONSTER
“APPLY” BUTTON

All resumes must be sent via
e-mail or fax.  Thank you.