Summary

Responsible for the day-to-day servicing of commercial lines clients including new and renewal business processing and maintenance of exceptional Customer relations with the client.

Principal Responsibilities:

·         Manage and retain existing book of business.

·         Review and process renewals, new policies, and policy changes.

·         Handle questions, research and resolve problems.

·         May be required to make recommendations for coverage additions or changes.

·         Interact with carriers and internal/external customers to ensure delivery of exceptional Customer service and adherence to policies and procedures.

·         Manage the process of, and prepare renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions.

·         Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies.

·         Assist in managing receivables.

·         Perform other duties as may be required or assigned.

 REQUIREMENTS:

·         Valid Property and Casualty license.

·         Exceptional organization and customer service skills.

·         Excellent interpersonal, analytical, written, and verbal communication skills.

·         Must be an enthusiastic self starter, flexible, be able to multi-task and delegate or handle responsibilities with minimal supervision.

·         PC proficiency required. MS Office (Word and Excel) preferred.