The Krapf Bus Companies, located in the greater Philadelphia area, have been owned and operated by the Krapf family for over 65 years.  Now entering the third generation of family leadership, the companies continue to provide the best, most efficient and safest passenger transportation for anyone in the mid-Atlantic region.  We offer charter service to your favorite places, line runs to popular destinations, modern paratransit buses, efficient school bus service, and local public transit service for multiple areas.  You will fit right in if you are conscientious, safety minded, dependable and care about others.

Krapf’s Coaches, Inc. has the following full-time openings, Monday through Friday, in its Rover Community Transportation (Paratransit) division based in Exton, PA:

Customer Service Representative

Serve as client registration liaison for service agencies and process registrations; answer phones, route calls, take messages & handle service registrations, reservations & information for ROVER Community Transportation as needed;  address customer service delivery issues in a timely manner; complete driver manifest verifications as needed; assist with clerical functions & special projects; accept telephone & written complaints from customers, insurance providers, senior center staff, MH/MT staff & general public; complete in formation on regarding complaints or accidents/incidents & forward report to Operations Manager and/or Safety Coordinator for follow-up

Administrative Assistant

Provide general clerical and phone answering support ROVER Community Transportation; assist scheduling and dispatch functions as needed; serve as client registration liaison for service agencies and process registrations; process and submit driver payroll; calculate driver time, mileage and service usage; reconcile & review driver manifests with trip transaction files; assist with schedule updates for senior runs, group trips and other program activities; address customer service issues as needed; track driver attendance and vacation requests

In addition to the above responsibilities, candidates must possess the following:

·         Excellent organization and customer service skills

·         Ability to work independently and as part of a team

·         Ability to handle and maintain confidential information

·         Demonstrated attention to detail

·         Intermediate computer skills

·         Ability to troubleshoot & problem solve

·         Ability to work a flexible schedule

We offer competitive salary and benefits.  Direct inquiries only.

Email resume to: jobs@krapfbus.com

Krapf’s is an Equal Employment Opportunity Employer