As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.

Your days and weeks will follow a steady rhythm, based upon shift hours, and paced by a high level of customer contact. You'll use your analytical and relationship-building skills to take inbound customer calls, answer questions, resolve issues, and address customer concerns. You'll draw upon a professional manner and product knowledge to identify customer financial needs and recommend PNC products. Our commitment to market leadership means you'll get the best training and professional development in the call center industry. You'll also be supported by top technology and product experts, and have plenty of room to advance as you grow.

The successful candidate will have the following qualifications:
• 1 year of Customer Service or Sales experience preferred.
• Strong communication and computer skills required.
• Financial Institution and/or call center experience a plus!
• High school diploma or equivalent required.

PNC is committed to offering you a comprehensive and competitive benefits package. We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.

Options you may be able to consider include:
• Medical and Dental Coverage
• Life Insurance
• Part Time Benefits
• Education Assistance
• Paid Training
• Paid Vacation
• Competitive Pay
• Shift Differential
• 401(k)
• Flexible Schedules
• Growth Opportunity
• Work/Life Balance

PNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO


Benefits

Class date TBD - Start times 8:30am-10am M-F with rotating weekends - Training will be M-F 9:00am-5:00pm