Position ID: AO/CSR

 Job Category: Customer Support/Client Care

 Type: Full Time, Employee

Primary Responsibilities:

·        Provide prompt, courteous service to customers and outside sales force via phone for the purpose of entering, checking, and expediting orders, or answering product availability inquires.

·        Maintains total; responsibility for level of service for assigned accounts.

·        Meets service requirements involving the sale of product in timely, accurate, professional, and personable manner.

·        Processes credits and returns in a timely manner, accurate, professional and personable manner.

·        Develops and maintains a working knowledge of product and basic technical information.

Requirements:

·        High School Diploma required; college or technical training preferred.

·        One year related experience or Bachelor’s Degree

·        Excellent Computer Skills: Excel/ Microsoft Word.

·        Excellent verbal and written communication skills.   

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 Company: MRINetwork